Kotter Change Model

Question 1

What is the first stage of the Kotter Change Model?

Answer 1

Step 1: Establish a Sense of Urgency

Demonstrating the benefits and necessity of change to overcome complacency.

Leaders must create an internal sense of urgency.

Question 2

What is the second step of the Kotter Change Model?

Answer 2

Step 2: Creating the Guiding Coalition

Form a coalition of senior and respected leaders that can lead change as a team

Question 3

What is the third step of the Kotter Change Model?

Answer 3

Step 3: Developing a Vision and Strategy

A successful vision must be:
Imaginable
Desirable
Feasible
Focused
Flexible
Communicable

Question 4

What is the fourth step in the Kotter Change Model?

Answer 4

Step 4: Communicating the Change Vision

Consistently and repetitively communicate their change vision at every opportunity in multiple forums

Question 5

What is the fifth step of the Kotter Change Model?

Answer 5

5: Empower Broad-Based Action

Decentralized control, training, listening, resourcing, aligning organizational systems to support change, and implementing solutions to problems

Question 6

What is the sixth step of the Kotter Change Model?

Answer 6

Step 6: Generate Short-term Wins

1. It’s visible
2. It’s unambiguous
3. It’s clearly related to the change effort

Question 7

What is the seventh step of the Kotter Change Model?

Answer 7

Step 7: Consolidate Gains and Producing More Change

Capitalize on the successes garnered from short term wins

Question 8

What is the eighth step of the Kotter Change Model?

Answer 8

Step 8: Anchoring New Approaches in the Culture

Establish the change as valid and therefore taught to new members.

Failure to anchor the change may lead to regression

Question 9

What are the eight steps of the Kotter Change Model?

Answer 9

1. Establish a sense of urgency
2. Create the guiding coalition
3. Developing a vision and strategy
4. Communicating the change vision
5. Empowering broad-based action
6. Generating short-term wins
7. Consolidating gains and producing more change.
8. Anchoring new approaches in the culture.

Question 10

What are the three requirements for short-term-wins?

Answer 10

1. It’s visible
2. It’s unambiguous
3. It’s clearly related to the change effort

Question 11

What are the characteristics of a successful vision statement?

Answer 11

A successful vision must be:
Imaginable
Desirable
Feasible
Focused
Flexible
Communicable