Knowledge Checks Flashcards

Knowledge Checks from 7.2.

1
Q

A _____ delivers a meaningful business outcome to a customer, partner, or internal stakeholder.

A

case

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2
Q

The modeling technique used to describe in business terms how a business application should work is called ____ ____ _____ design.

A

case life cycle design

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3
Q

A ________ is used as a first level of organizing work in a case.

A

stage

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4
Q

In Pega Platform, _____________ are organized within stages and define one or more paths the case must follow.

A

processes

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5
Q

An optional ____ _______ is a single task and typically returns to the primary path of a case, whereas an optional _______ is a series of steps that may or may not return to the primary path of a case.

A

user action. process.

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6
Q

What should you consider before creating a user view?

A

Consider what fields the users need to see, how values will be entered, and whether users can modify or only read the values.

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7
Q

Which validation method would be appropriate for checking that a user enters a date for scheduling a home inspection that is in the future?

A

A validate rule

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8
Q

How would you configure a field in which a user selects one of four possible shipping methods?

A

You would use a picklist field and specify either a radio button or dropdown control type.

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9
Q

When would you use the required fields validation approach?

A

You set a field as required when you want to make sure users enter a value before they can continue.

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10
Q

How would you ensure that a user always enters 20 characters in a field?

A

You would use editable settings to set both the minimum and maximum number to 20 characters.

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11
Q

Validate rules enable you to use a single property when ________ values are required based on __________ logic.

A

different. business.

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12
Q

Pega Express _____________ applies the validation rule to the flow action that corresponds to the user view.

A

automatically

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13
Q

Validating that a date is in the future or the past requires the use of a ________.

A

function

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14
Q

You have added a field for entering a U.S. phone number. Do you use a integer data type or an edit validate rule to validate that the phone number is in the correct format?

A

An edit validate rule ensures that the phone number contains the correct number of digits. The integer data type only ensures that the user enters numbers in the field.

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15
Q

What is the difference between a top-level case and a child case?

A

A child case has a relationship with the parent case and a top-level case does not.

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16
Q

A rule is an ____________ for describing a specific case __________, such as a process or automated decision.

A

instruction. behavior.

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17
Q

A ruleset version is identified with a string of three numbers. What do these three numbers indicate?

A

The major version, minor version, and patch version of the ruleset.

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18
Q

A ______ organizes rules within an application.

A

class

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19
Q

Pattern inheritance describes the ___________ relationship between classes.

A

business

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20
Q

_________ inheritance allows you to reuse rules within a single application. __________ inheritance allows you to reuse rules in other applications, including standard rules provided as part of the Pega platform.

A

Pattern. Directed.

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21
Q

From which class does @baseclass inherit rules?

A

None. In a Pega application, @baseclass is the ultimate base class. All other classes inherit from @baseclass.

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22
Q

Information such as the customer’s date of birth is associated with a ____ ________. The data element (property and value) is stored on the clipboard in a structure called a _____.

A

data element. page.

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23
Q

An embedded page within pyWorkPage stores _____ that describes a data type.

A

data

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24
Q

While testing case behavior for an online shopping application, you want to confirm that the application properly generates a list of the customer’s previous orders when querying the company’s order management system. In which category of clipboard pages would you expect to find the page that contains this list?

A

The Data Pages category.

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25
Q

An ______ is the individual operation specified in each row on the Definition tab of a data transform.

A

action

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26
Q

______ mode properties store single strings of data such as text, numbers, or dates. ______ mode properties act as a container for value mode properties.

A

Value. Page.

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27
Q

Where do most data transforms occur in a process flow?

A

between assignments

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28
Q

You are using pyDefault to set the manager property to Sharon Smith. What do you use as your Target and Source values?

A

Target: manager property

Source: “Sharon Smith”

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29
Q

What data transform feature do you use when you want to set a different default value for the same property within a hierarchy of subclasses?

A

The superclass feature

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30
Q

When you create data transforms in a class hierarchy and want to use the superclass feature, how do you name each data transform?

A

You give each data transform the same name.

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31
Q

Which technique should you use if you want to update values when the user submits a form?

A

Use procedural processing by calling a data transform from a flow action.

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32
Q

Which technique should you use if you want the total price to update immediately when a quantity is changed?

A

Use a declare expression.

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33
Q

What are the three components in a declare expression?

A

A target property, an expression, and a source property

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34
Q

A declare expression in a network can use which property as a source property?

A

A target property from another expression

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35
Q

When does an expression using backward chaining update its target property?

A

When the application references the property by name

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36
Q

When can forward chaining have a negative impact on performance?

A

When an expression uses many source properties that change frequently

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37
Q

A work party represents a case ___________. A work party allows you to refer to the participant by their role, and is often used to _____ ____________ during case processing.

A

participant. send correspondence.

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38
Q

Which standard flow shape represents an automated system action?

A

Utility

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39
Q

When do you use a data page?

A

When you need to retrieve data for your application.

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40
Q

When you configure a data page, you define the structure as either a _____ or a _____.

A

page. list.

41
Q

You want to create a list of products and their attributes to distribute with an application. Which method do you use to create the reference data?

A

Configure a local data storage and add your data records to the selected data type.

42
Q

How does the passed deadline interval differ from the goal and deadline intervals?

A

Goal and deadline intervals do not repeat. You can configure the passed deadline interval to repeat a fixed number of times, or repeat indefinitely until users complete the assignment.

43
Q

What capabilities do you gain by configuring a service level agreement rule in Designer Studio?

A

You can add behavior for late assignments, and determine when an assignment is ready for users to perform.

44
Q

What are the three factors that influence assignment urgency value?

A

default urgency for the case type,

the urgency calculated from the service level rule,

and manual adjustments (if enabled).

45
Q

A user accesses assignments from a ___________. Users in a work group access assignments from a _________________.

A

worklist, work queue (workbasket)

46
Q

Why is organizing delegated rules in an unlocked ruleset necessary?

A

You cannot edit rules in a locked ruleset.

47
Q

A __________ _____ is a branch in the life cycle of a case that is contingent upon ________ values. By defining the business logic decisions that cause a case to follow different paths, you can improve the ________ of your application.

A

conditional path. run-time. flexibility.

48
Q

___________ allows you to describe exception behavior with a set of targeted rules rather than one complex rule. Each targeted rule _________ behavior to address a specific exception.

A

Circumstancing. configures.

49
Q

What type of circumstancing will a real estate firm use to display a disclosure statement that varies by both the status and location of the listing?

A

multiple value circumstancing

(to display the appropriate disclosure for each listing based on the circumstance template and definition.)

50
Q

________ ________ arrange items in a flexible form that automatically adjusts to screen size.

A

Dynamic layouts

51
Q

Describe the purpose of dynamic layouts.

A

Dynamic layouts arrange items in a flexible form that automatically adjusts to screen size.

52
Q

__________ ___________ are default settings built into the application skin rule. They manage the content transition of an application between monitor, tablet, and mobile phone displays.

A

Responsive breakpoints

53
Q

__________ behavior enables application developers to hide portions of the UI until those portions are needed, and then expose them in response to some trigger, such as a property value falling within an allowed range, or when users click a button.

A

Dynamic

54
Q

Think of event and action as a cause-and-effect pair. Users perform _______ that trigger UI changes. The changes are the _______.

A

events. action.

55
Q

When do you use visible when conditions?

A

To hide or display data fields based on a value entered by users.

56
Q

What is your first consideration when configuring field attributes for dynamic display?

A

Identify the UI element target (section, layout, or field)

(First identify the UI element target that you want to dynamically show and hide, enable and disable, or make required before deciding at which level (section, layout, or field) to apply the visible when condition.)

57
Q

What is the purpose of an action set?

A

To configure dynamic UI changes

(You use an action set to configure dynamic UI changes such as displaying a menu when a user clicks a button.)

58
Q

What are the main considerations when preparing to configure an action set?

A

The UI control, and which event and action to configure to the control.

59
Q

A sales manager runs weekly reports on how long it takes to prepare a car for customer delivery. Which type of report metrics apply to this report?

A

Business Metrics

(Business metrics, because how long it takes to prepare a car for customer delivery is not a metric based on a Pega Platform parameter.)

60
Q

The BLOB field provides greater __________ and ____________ for case data.

A

flexibility and performance

61
Q

The purpose of unit testing is to __________ configuration errors in a ______ before the errors are ______________ in an application when the result of the rule depends on another rule.

A

identify. rule. compounded.

62
Q

The purpose of a test page is to ______ data to use when unit testing a rule.

A

store

63
Q

What are two ways to view the output of a unit test?

A

Run the unit test or view the output of the test with the Clipboard tool.

64
Q

A _______ case identifies one or more testable __________ that determine whether a rule returns an expected result.

A

test. conditions.

65
Q

With a unified platform, you configure applications using a ___________ set of components. The use of a consistent set of components reduces application development ______.

A

consistent. time.

66
Q

To ensure visibility among all team members to an overall application design, which application development approach does Pega Platform use?

A

A model-based application approach.

67
Q

Case workers are responsible for _________, ________, and _________ on their own cases and assignments.

A

creating, viewing, and working

68
Q

Business architects (BAs) gather business __________ and application ____________.

A

objectives. requirements.

69
Q

Pega Express allows you to run an application in __________ ______ so that you can test your design as a user would experience using the application.

A

simulation mode

70
Q

When not following best practices, you may spend _________ time re-creating _________ functionality, or __________ a component that is not well designed. There is also the risk that you will implement a feature that does not work correctly.

A

excessive. existing. debugging.

71
Q

In Pega 7, ____________ are organized within stages and define one or more paths the case must follow.

A

processes

72
Q

You are designing an SLA for a mortgage request life cycle that includes a step in which a user collects the applicant’s loan history. It is expected that the user completes this step within 24 hours when they receive the case. If the step is not completed within 48 hours, the case is considered late. What milestones and values do you use to support this requirement.

A

You enter a value of 24 hours in the goal milestone, and enter a value of 48 hours in the deadline milestone.

73
Q

Flow rules represent a __________ in the case life cycle.

A

process

74
Q

Flow shapes represent _______ to be completed as part of a _________ process.

A

tasks. business.

75
Q

Which standard flow shape creates a task in a work list or workbasket?

A

An assignment shape

76
Q

Which standard flow shape represents an automated system action?

A

A utility shape

77
Q

How many Start shapes can a flow rule contain?

A

One

78
Q

Smart shapes are __________ shapes configured to perform a specific task.

A

pre-defined

79
Q

Draft mode enables you to ______, and run a flow rule even if other __________ rules do not yet exist.

A

save. referenced.

80
Q

A rule is an __________ for describing a specific case behavior, such as a process or automated decision.

A

instruction

81
Q

The three numbers used to identify a ruleset version indicate the _______ version, _______ version, and ________ version of the ruleset.

A

major, minor, and patch

82
Q

The ____________ score provides a quantifiable assessment of application quality by indicating the _________ and ________ of rule warnings in an application.

A

compliance. amount and severity.

83
Q

The compliance score for an application is 85. Is the application ready to be deployed to users?

A

No.

(A compliance score of 85 indicates that the application requires review before deployment to users. Warnings should be reviewed and addressed to raise the compliance score to 90 or greater.)

84
Q

How is information, such as the color of a vehicle, stored in memory for use in a Pega application?

A

Data elements are stored in Pages.

(Information such as the color of a vehicle is associated with a data element. The data element (property and value) is stored on the clipboard in a structure called a page.)

85
Q

While testing case behavior for an online shopping application, you want to confirm that the application properly generates a list of the customer’s previous orders when querying the company’s order management system. In which category of clipboard pages would you expect to find the page that contains this list?

A

The Data Pages category.

86
Q

The _______ deadline interval begins once the deadline interval ends. Also, the passed deadline can _______, unlike the goal and deadline intervals.

A

passed. repeat.

87
Q

Name the four standard types of correspondence you can use in Pega applications?

A

Emails, fax, phone text, and letters

88
Q

____________ allows you to describe exception behavior with a set of targeted rules rather than one complex rule. Each targeted rule configures behavior to address a specific exception.

A

Circumstancing

89
Q

What is the purpose of a when rule?

A

To evaluate one or more conditions to return a result of either true or false.

90
Q

What is the main reason for using a decision table rather than a when rule for automating a decision?

A

You need to test the values of multiple properties to make the decision.

91
Q

When would you use a decision tree rather than a decision table to automate a decision?

A

When you want to apply if…then…else logic to evaluate a set of conditions.

92
Q

To ensure that a user selects a value from a drop-down list, you should use a validate rule. (True or False)

A

False.

You configure the drop-down list as a required field.

93
Q

You have added a field for entering a U.S. phone number. Do you use a integer data type or an edit validate rule to validate that the phone number is in the correct format?

A

An Edit Validate rule.

(An edit validate rule ensures that the phone number contains the correct number of digits. The integer data type only ensures that the user enters numbers in the field.)

94
Q

Pega Express only supports comparisons against a ________ value.

A

constant

95
Q

The position of a class within the class hierarchy determines the ___________ of the rules in that class.

A

reusability

96
Q

_________ inheritance indicates the reusability of rules throughout an organization, such as whether a rule is usable by a single case type, an entire department, or even an entire organization.

A

Pattern

97
Q

The BLOB field is capable of storing __ ________ amount of data.

A

an unlimited

98
Q

The BLOB field allows the _____ _______ of a case to change _________ impacting database storage.

A

data model. without

99
Q

The BLOB field allows an application to read or write the _______ case at once.

A

entire