Knowledge Assesment 1 Flashcards
Communication in nursing practices
Helps reduce risk of errors helps patients reach health rated goals
Demonstrating care
Being sensitive and supportive
Present and encouraging expression of feelings ( positive or negative)
Developing caring relationships
Instilling faith and hope
Promoting interpersonal teaching and learning
Respecting spiritual expression
Elements of professional communication
Appearance, behavior
Use of names
Courtesy
Trustworthiness
Autonomy, responsibility
Assertiveness
Intrapersonal
occurs within an individual
Interpersonal
One on one reaction between two people
Trans personal
Interaction within a persons spiritual domain
Small group
Interaction with a few people
Public
Interaction with an audience
Circular transactional model
Referent - content of the message
Sender and receiver - one who codes and one who decides the message
Messages
Channels - means of conveying and receiving messages
Feedback - the message the receiver returns
Interpersonal variables - factors that influence communication
Environment - setting of sender receiver conversations
Nonverbal communication
Personal appearance
Posture and gait
Facial expression
Eye contact
Gestures
Sounds
Territoriality and personal space
Zones of personal space
Intimate zone 0-18in
- bathing grooming dressing toileting and physical assessment
Personal zone 18in-4ft
- sitting at bedside, taking pt history, teaching, information exchange
Social zone 4-12ft
- making rounds w physicians, teaching a class, family support group
Public zone 12 ft and greater
- community forum, testifying at a legislative, lectures for class
Motivational interview
Encouraging pts to share thoughts, beliefs, fears, and concerns
Assessment measures
Physical and emotional
Developmental
Sociocultural
Gender
Therapeutic communication techniques
Active listening
Sharing observations, empathy, hope, humor, feelings,
Using touch and silence
Providing information
Clarifying
Focusing
Paraphrasing
Validation
Relevant questions
Summarizing
Self disclosure
Confrontation
Non therapeutic communication
Asking personal questions
Giving personal opinions
Changing the subject
Automatic responses
False reassurance
Sympathy
Asking for explanations
Approval/disapproval
Defensive responses
Passive aggressive responses
Arguing
Evaluation
Nurses and pts determine whether care plan was successful
Nursing interventions are elevated to see what was effective
Care plan needs to be modified
Nature of pain
Subjective
Involves physical emotional and cognitive components
Reduces quality of life
Physiology of pain
Transduction: activation of pain receptors
Transmission: conduction along pathways
Modulation: inhibition or modification of pain
Gate control therapy
Describes how relationships between pain and emotions - how you think and react to pain
Gating mechanism determines the impulses that reach the brain
Physiological responses
Ascending impulses going to the brain stimulate and ANS
Stress response is fight or flight
- increase RR, HR, blood glucose and muscle tension
Vasoconstriction , decreased GI motility, diaphoresis, pupil dilation
Continuous, severe, deep pain activates the parasympathetic NS
- pallor, N/V, decreased HR and BP, rapid irregular breathing
Behavioral responses to pain
Clenching teeth
Facial grimacing
Guarding painful area
Bent posture
* lack of pain expression does not mean a pt isn’t experiencing pain
Signs and symptoms of pain
Moaning or crying
Biting lips
Pacing
Change of VS
Tightly closed eyes
Wrinkled forehead
Muscle tension
Avoiding others
Rubbing
Somatic pain
Joints, bone, muscle, skin, connecting tissue
Visceral pain
Comes from major organs
Tumors
Obstructions
Acute/ transient pain
Identifiable, short duration, limited emotional response
Chronic episode
Occurs sporadically over an extended duration
Chronic/persistent non cancer
May or may not have an identifiable cause
Idiopathic
Chronic pain without identifiable cause
Common biases of pain
Substance abuses
Minor illness
Taking pain meds on a continued basis
Tissue damage
Psychogenic pain is not real
Chronic pain is psychological
Patient who can’t speak have no pain
Factors that influence pain
Physiological
Social
Spiritual
Psychological
Pain tolerance
Cultural
Pain assessment
Palliative or provocative- what makes it better and worse
Quality
Relief
Region
Severity
Timing
How the pain affects you