Klausurfragen Flashcards

Beispielfragen für die Klausur

1
Q

Describe the term hierarchy of “character”, “data”, and “information”. Provide an example for each term.

A

character + syntax = data

data + context = information

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2
Q

Compare information with material assets with respect

to five criteria of your own choice.

A
Low reproduction cost, 
no marginal cost, 
multiple ownership, 
no depreciation by use, 
value hard to determine.
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3
Q

What is the principle of information logistics? Briefly

describe it.

A
Right information, 
at the right time, 
at the right place, 
in the right amount, 
in the required quality.
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4
Q

Name the four management tasks that result from the

four layers of information management.

A

Management of Information Economy, Information Systems, ICT and organizational tasks.

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5
Q

What are the four elements of models according to

Krcmar (2015)?

A
  • Reality to be modeled
  • Mapping rules
  • Recipient of the model
  • Model Subject
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6
Q

Describe how to use modeling to solve a problem using
a figure. Briefly describe why direct modifications of the
status quo are not advisable.

A

Actual State -> Descriptive Model -> Prescriptive Model -> Target State

Can’t go from Actual State to Target State because of complexity.

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7
Q

What are the four elements of business models
according to Gassmann et al. (2014)? Briefly describe
the elements using an example.

A
  • Customer (Who?)
  • Value Proposition (What?)
  • Value Chain (How?)
  • Profit Mechanism (Why?)
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8
Q

What are the five archetypes of business model
innovation through digital transformation according to
Westerman et al. (2014)?

A
  • Reinventing Industries
  • Create new Digital Business Models
  • Substitute Products
  • Rethink value proposition
  • Reconfigure value delivery model
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9
Q

Briefly describe the strategic alignment model by
Henderson/Venkatraman (1993) and explain three
alignment strategies.

A

Business Strategy & IT Strategy
Organizational Infrastructure & IS Infrastructure

Vertically Strategic Fit
Horizontally Functional Integration

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10
Q

MacFarlan (1983) defines four categories of IS. Name those categories and give an example for an information system of each category

A

Support
Factory
Turnaround
Strategic

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11
Q

Name three potentials of E-Business and describe them

briefly.

A
  • Improve existing business
  • Enter new business
  • Disintermediate existing business
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12
Q

Describe the circle of positive feedback and give an
example that shows its potential. What are the
consequences for the market in your example?

A

–>New users join -> More users take the offer -> value of the offer increases–>

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13
Q

Briefly describe innovation processes according to
Herstatt/Verworn (2007). Name one open innovation
method for each phase.

A
Early Phase (idea contest)
1. idea creation
2. concept development
Mid Phase (lead user approach)
3. concept preparation
4. prototype development
Late Phase (product clinic)
5. Production
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14
Q

What are the motives and risks of customer integration
from a company’s perspective? Briefly describe two
motives and two risks

A
Motives:
-higher innovativeness
-cost reduction in development process
Risks:
-cost
-not invented here syndrome
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15
Q

Name the five management tasks explicitly mentioned

in the Management of Information Life Cycle

A

Management of…

  • Information Demand
  • Information Sources
  • Information Resources
  • Information Supply
  • Information Usage
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16
Q

How can you determine the information status based on
information needs, supply, and demand? Draw a figure
to answer this question.

A

Information status is the information that is subjectively and objectively needed, demanded and available.

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17
Q

Name two mixed methods to assess information

demand, which were mentioned in the lecture.

A
  • Method of critical success factors

- Balanced Scorecard

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18
Q

What are the four perspectives of a balanced
scorecard? Describe each perspective briefly. Name
two strategic objectives for each perspective using the
example of DriveNow.

A
  • Financial
  • Internal Processes
  • Learning/Growth
  • Customer
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19
Q

Name and briefly describe the managerial tasks

associated with information sources.

A
  • Detect & Asses new Information

- Collect & Capture

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20
Q

What is metadata and how is it used in the semantic

web?

A

Metadata is structuring and organizing data.

Semantic web: Nodes & Edges represent associative relations of terms.

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21
Q

Briefly describe two conflicting objectives in information

quality management by using an example

A
  • Accessibility vs. Safety

- Shortage vs. Precision

22
Q

What are the four characteristics of Data Warehouses?

Describe them briefly.

A

Subject-oriented: issues of the company!
Integrated: data from multiple sources
Time-Variant: time frame of the data
Permanent: Once data is in Warehouse, it won’t change.

23
Q

Name and briefly describe three approaches to valuate

information.

A
  • Normative Value (Compare rational decision with and without the additional information)
  • Realistic Value (measurable profit from information?
  • Subjective Value (uncertain and dynamic)
24
Q

What are the four views on integrated information
systems as described in ARIS? Name a modeling
method for each view.

A
  • Control (EPC)
  • Data (ERM)
  • Function (Function Tree)
  • Organization (Organigram)
25
Q

Name four run-time reduction approaches for

processes and give an example for each approach.

A
  • Ommitting
  • Parallelization
  • Merge
  • Outsourcing
26
Q

What is the difference between entity instances and
entity types? Explain the difference using an
example.

A

Type is the overall entity, instance is a specific value.

27
Q

What are the basic functionalities of ICT?

A

Storage, Processing, Communicating

28
Q

What are the objectives of the management of ICT?

A

Use ICT for efficiency&effectivity.

29
Q

What are the success factors for a CIO?

A

Personality Characteristics
Organizational Context
IS Management Process
Behavior

30
Q

Does IT directly generate value?

A

No. IT enables business processes which generate value.

31
Q

What are the objectives of IT controlling?

A

ensures information processing satisfies economic objectives

32
Q

Differentiate diffusion, adoption, and acceptance!

A

Diffusion leads to adoption which leads to acceptance.

33
Q

What is the definition of diffusion by Rogers?

A

Process by which an innovation is communicated among social system.

34
Q

What are the five innovation characteristics (perceived
by potential adopters) that determine an innovation’s
rate of adoption?

A
  • Trialability
  • Complexity
  • Relative Advantage
35
Q

What are the five adopter categories according to

Rogers?

A
  • Innovator
  • Early Adopter
  • Early Majority
  • Late Majority
  • Laggards
36
Q

Compare task complexity and task determination of the

four task types described by Nippa (1988).

A
  • Individual Task
  • Subject Task
  • Repetetive Task
37
Q

Name two examples of business intelligence software

and describe them briefly

A
  • Data Warehouse (OLAP, OLTP)

- Portals

38
Q

What are the objectives of OLTP and OLAP? Why is it
impossible to optimize systems for both applications?
Describe three differences.

A

OLTP: Everyday operation
OLAP: evaluation and analysis of corporate data
Because they are both stored for different reason/different time frames/objectives.

OLTP 30-60 days, OLAP up to 10 years of data
OLTP small data volume, OLAP high data volume
OLTP high frequency, OLAP low frequency

39
Q

Provide a classification scheme of social computing

systems and give an example for each class.

A

place vs. time (same/different)

40
Q

Define and compare “information security” and “IT security.

A

Information Security is securing information from unauthorized access. IT security is part of it that’s concerned with electronically stored information.

41
Q

Name and briefly describe four IT security measures.

A
  • antivirus software
  • update software
  • diversification
  • firewalls
42
Q

What are the three classic fundamental values of information security according to BSI (2006)?

A
  • Confidentiality
  • Integrity
  • Availability
43
Q

What are three layers of information security? Describe them briefly.

A

Securing Information Economy

Securing IS

Securing ICT

44
Q

Which recent IT developments have an impact on privacy. Name and briefly describe three

A

Internet, Social Media, Mobile Devices

45
Q

What are the four managerial responsibilities according to Krcmar (2015)?

A
  • IT Strategy
  • Service Delivery
  • HR
  • Controlling
46
Q

What are the three central questions of IT governance design and what key issues need to be addressed for each question?

A
  • What services should be provided?
  • Who provides services where?
  • Are the services provided in the right way?
47
Q

Why should an organization outsource tasks and why not? Name and describe three reasons for outsourcing and three risks of outsourcing

A
\+Costs (cost reduction)
\+Personnel (no problem with obtaining employees)
\+Risks (transfer of risk)
-Costs(switching cost)
-Employees(loss of key personalities)
-Privacy
48
Q

What is the problem that TCO solves?

A

Cost of DP go beyond budget. TCO determines the actual expenses from a DP.

49
Q

Sources of CSFs

A
  • Industry
  • competetive Strategy
  • Environment
  • Temporal (problems/challenges)
  • Management
50
Q

Name the 4 objektives of Information quality!

A
  • Relevant info
  • reliable info
  • Sound info
  • optimized process