King's Way of Service

Question 1

Hospitality

Answer 1

Friendly reception and treatment of our guests

Question 2

Teamwork

Answer 2

Providing unsolicited help to fellow crew members. Less me more we

Question 3

Service Path

Answer 3

A path followed during your shift that allows us to provide great service and teamwork

Question 4

Head on a Swivel

Answer 4

Paying attention to everything around you in your service path

Question 5

Every Guest Is Your Guest

Answer 5

Every table is your responsibility

Question 6

GBOB

Answer 6

Greet, Beverage, Or Bread

Question 7

Fishing License

Answer 7

A sheet the host drops to let us know if a table has been greeted and to inform us of any special occasions. Also used for orders

Question 8

Overlapping

Answer 8

Working outside your work group to assist others

Question 9

Mark the Table

Answer 9

Bringing out new silverware for each course

Question 10

Fill It & Kill It

Answer 10

Filling a pitcher and refilling drinks until pitcher is empty

Question 11

Full Hands In & Out

Answer 11

Entering and leaving the kitchen with full hands

Question 12

Checking Your Section

Answer 12

Tables aligned
Check wobbly tables
Chairs pushed in
Polished plates and bowls
Floors swept
Chairs crumbed

Question 13

Pre-Shift

Answer 13

Communicate, educate, and motivate!