Key Words - Marketing Decisions 2.5

Question 1

Job satisfaction/motivation

Answer 1

A method used by businesses and owners to keep there staff’s production and communication to a quality standard

Question 2

Roles/ responsibilities

Answer 2

Roles and responsibilities are used and given out to employees to allow them to be independent and have a direct and part to help the business

Question 3

Legislation

Answer 3

the main purposes of legislation in the business environment - including consumer protection, environmental laws, competition policy and health & safety.

Question 4

Accountability

Answer 4

Examples include:
Employees being present for their entire required shift. Employees completing any tasks that have been designated to them.

Question 5

Productivity

Answer 5

The effectiveness of productive effort, especially in industry, as measured in terms of the rate of output per unit of input.