Key words Flashcards
learn the key words
BA
Business analyst
BAM
Business activity model
BAMM
Business analyst maturity model
BBS
balanced business score card
BPMN
Business process model and notation
CARDI(log)
Constraints, assumptions , risks , dependenices and issues (log)
CATWOE
Customer, Actor , Transformation ,world view, owner , environment
CI
configuration item
CMMI
Capability maturity model integration
COTS
Commercial off the shelf (software solution)
CSF
Critical success factor
DBMS
Database management system
DCF
Discounted cash flow
DMAIC
Define, measure , analyse , improve , control
DSDM
Dynamic systems development method
ERD
Entity relationship digaram
ERP
Enterprise resource planning
HR
Human resources
IET
Institution of engineering and technology
IIBA
International institute of business analysis
IMIS
Institute for management of information systems
IRR
Internal rate of return
IS
Information system
IT
Information technology
itSMF
IT service management forum
KPI
Key performance indicator
MoSCoW
must have,should have ,could have ,want to have but wont have this time
MOST
Mission , objectives , strategy and tactics
NPV
Net present value
OSCAR
Objective, scope ,constraints , authority , resources
PESTLE
Political , environmental , social ,technological , legal ,environmental
POPIT
People, organisation , process ,information , technology
RACI
Responsible , accountable ,consulted , informed (chart)
RAID
Risks, assumptions , issues , dependencies (log)
RASCI
responsible , accountable , supportive , consulted and informed (chart)
SARAH
shock, anger , rejection, acceptance , hope
SBU
strategic business unit
SFIA
skills framework for the information age
SMART
specific, measurable , achievable, relevant and time framed
SSDAM
structured systems analysis and design method
SDLC
systems development life cycle
SSM
soft systems methodology
STROBE
Structured observation of the business environment
SWOT
strength weakness , opportunities ,threats
UML
Unified modelling langauge
UP
Unified process