Key things from MKTG Flashcards

1
Q

Criteria for marketing objectives / organisational/SBU objectives

A

S - specific
M - measurable
A - achievable
T - time-bound (sustainable over time)

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2
Q

BCG matrix - term for SBU which have dominant market share in a high-growth market

A

Stars

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3
Q

BCG matrix - term for SBU which have low market share in a high-growth market

A

Question marks

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4
Q

BCG matrix - term for SBU which have dominant market share in a low-growth market

A

Cash Cows

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5
Q

BCG matrix - term for SBU which have low market share in a low-growth market

A

Dogs

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6
Q

Ansoff matrix - market penetration

A

Increase sales of existing products to existing markets

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7
Q

Ansoff matrix - market development

A

Existing products, new markets

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8
Q

Ansoff matrix - product development

A

New products, existing markets

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9
Q

Ansoff matrix - diversification strategy

A

New products, new markets

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10
Q

Pierre Bourdieu’s Class Classification (under Cultural under Consumer Behaviour)

A

Economic capital
Cultural capital
Social capital
Symbolic capital

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11
Q

Big 5 personality traits (under Personal under Consumer Behaviour)

A
  1. Openness
  2. Conscientiousness
  3. Extraversion
  4. Agreeableness
  5. Neuroticism
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12
Q

Self-product congruence

A

Predicts the products will be chosen when the product attributes match some aspect of the self

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13
Q

Self-completion hypothesis

A

Consumers use props and settings to help compensate for a deficit of who they want to be

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14
Q

ABC Model

A

Affect – consumer’s feeling about an attitude object

Behaviour – consumer’s intention to do in regards to the attitude object

Cognition – the beliefs a consumer has about an attitude object

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15
Q

Targeting criteria

A
M - measurable
A - accessible 
S - substantial
D - differentiable
A - actionable
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16
Q

Targeting strategies

A

Undifferentiated – mass market
Differentiated – segmented
Concentrated – niche
Customised – individualised

17
Q

8Ps

A
Price
Product
Promotion
Place
People
Process
Physical evidence
Philosophy