Key Theorists

Question 1

Max Weber

Answer 1

Sociologist. Observed increased dominance of bureaucracy in society. Noted its technical achievements but also negative impacts on people.

Question 2

Henri Fayol

Answer 2

Industrialist who outlined a rational, structured approach to bureaucratic organisational design administration through five principles of management

Question 3

Shoshana Zuboff

Answer 3

Wrote about ‘informated’ organisation, which generates large amounts of computerised data around its own activities

Question 4

Charles Clinton Spaulding

Answer 4

American business leader. built the North Carolina Mutual Life Insurance Company into the US’ largest black-owned business at the time. wrote the ‘eight necessities of management’

Question 5

Jon Woodward

Answer 5

Key proponent of the ‘contingency theory’

Question 6

Zygmunt Bauman

Answer 6

Identified the unthinking nature of bureaucracy as a contributing factor to the Holocaust