Key Terms Marketing Flashcards

1
Q

Market research

A

Collection,presentation and analysis of information relating to the marketing

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2
Q

Untapped

A

Market that is available but has not yet been exploited

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3
Q

Primary/Field research

A

Gathering of new information that does not already exist

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4
Q

Consumer panels

A

Feedback from customers about product over a set of period

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5
Q

Secondary/research

A

Collection of data that already exists

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6
Q

Qualitative data

A

Information usually written in words

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7
Q

Quantitative data

A

Information expressed in numbers

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8
Q

Sample

A

Small group of people, which represents promotion of a total market

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9
Q

Market

A

Set of arrangements that allows trade in goods and services

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10
Q

Marketing

A

Identifying customer needs and satisfying them to get profit

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11
Q

Product orientated

A

Where a business focuses on the design and manufacture of the product itself rather than needs of customers

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12
Q

Market orientated

A

Where a business focuses on the needs of consumers rather than developing products

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13
Q

Market share

A

Proportion of sales in a total market

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14
Q

Market analysis

A

Quantitative and qualitative assessment of a market

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15
Q

Mass market

A

Where a business sells in the largest part of a market

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16
Q

Niche Marketing

A

Where business targets a smaller segments of a larger market

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17
Q

Market segments

A

Part of a whole market where a particular customer group has similar characteristics

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18
Q

Socio-economic groups

A

Division of people according to social class based on employment status

19
Q

Market mix

A

Elements to make product effectively ( 4Ps) product,price,place and promotion

20
Q

Product life cycle

A

Level of sales at the different stages through which a product passes over time

21
Q

Skimming

A

Making a high prices at the beginning and then lower it later

22
Q

Penetration pricing

A

Putting a low price at start to establish in the market

23
Q

Extension strategies

A

Methods used to lengthen the life of a product

24
Q

Product portfolio

A

Range of products a business is marketing

25
Boston matrix
Matrix that describes products according to the market share
26
Cost-plus or cost-based pricing
Adding a percentage to the costs of producing a product to get the price
27
Make-up
Percentage added to costs that makes a profit for a business when setting the price
28
Competition-based pricing
Pricing strategies based on the prices charged by rivals
29
Destroyer or predatory pricing
Setting a low price until rivals have gone out of business
30
Patents
Document giving a company the right to sell a product and stating that others are not allowed to do this
31
Loss leader
Product sold below cost to draw in customers
32
Above-the-line promotion
Placing adverts using the media
33
Below-the-line promotion
Promotion that does not involve using the media
34
Coupons
Printed piece of paper that allows to pay less for the product.
35
Direct mail
Advertisement that are sent to people in the post.
36
Distribution channel
Route taken by a product form the producer to the customer
37
Intermediary
Organisation that helps to arrange business deals between organisations
38
Wholesalers
Businesses that buy goods from manufacturers and sell them in smaller quantities to retailers
39
Retailers
Business that buy goods form manufactures and sell in smaller quantities to consumers
40
Bulk breaking
Dividing a large quantity of goods before selling in smaller quantities to customers
41
E-commerce or e-tailing
Use of electronic systems to sell goods and services
42
Business to consumers (B2C)
Selling of goods by businesses to consumers
43
Direct selling
Where business sell their products directly to consumers
44
Agent or broker
Intermediary that brings together buyers and sellers