Key Terms for Understanding Flashcards

1
Q

Amnesty International

A

An international organisation for the promotion of human rights.

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2
Q

Assurance

A

All those planned and systematic actions necessary to provide adequate confidence that a product or service will satisfy given requirements for quality.

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3
Q

Aspect

A

Refers to the list of subjects covered by the guidelines.

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4
Q

Aspect Boundary

A

Refers to the description of where impacts occur for each Material Aspect (within or outside the organisation).

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5
Q

Attributes

A

Qualitative data that can be counted for recording and analysis. Examples include characteristics such as the presence of a required label and the installation of all required fasteners.

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6
Q

Audit

A

An on-site verification activity used to determine the effective implementation of a supplier’s documented quality system.

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7
Q

Benchmarking

A

The process of gathering information about other companies in your industry to compare your performance against and to use to set goals.

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8
Q

Biodiversity

A

The variety of living organisms and the range of their genetic make-up.

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9
Q

Bribery and Corruption

A

Phenomena of people’s receiving bribes. Despite efforts to suppress them these phenomena continue to exist and do great damage to the economy.

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10
Q

Brundtland Report

A

It was published by the World Commission on environment and Development in 1987 and it deals with sustainable development and the change of politics needed for achieving that.

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11
Q

Business Ethics

A

Business ethics is a branch of ethics that examines ethical rules and principles within a commercial context.

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12
Q

Cause-related marketing

A

Using philanthropy or a social cause tied to the company’s marketing mix.

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13
Q

Child Labor

A

The full-time employment of children who are under a minimum legal age.

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14
Q

CO2

A

A heavy odorless colorless gas formed during respiration and by the decomposition of organic substances; absorbed from the air by plants in photosynthesis.

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15
Q

Corporate Citizenship

A

Business practices that involve pro-actively building stakeholder partnerships, discovering business opportunities through social strategic goals, and creating a vision of corporate financial and social performance.

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16
Q

Corporate Governance

A

Any structured system of allocating power in a corporation that determines how and by whom the company is governed.

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17
Q

Corporate Social Responsibility (Definition 1)

A

The idea that businesses are accountable for their actions and should seek socially beneficial results as well as economically beneficial results. Also other terms are used like Corporate Citizenship, Corporate Social Policy, Corporate Sustainability and Corporate Responsibility.

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18
Q

Corporate Social Responsibility (Definition 2)

A

The voluntary commitment of businesses to include their corporate practices the Economic, Social and Environmental criteria / actions, which are above and beyond legislative requirements, and are related with everyone influenced by their activities.

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19
Q

Diversity

A

Variation in the characteristics that distinguish people from one another, such as age, ethnicity, nationality, gender, mental or physical abilities, race, sexual orientation, family status and first language.

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20
Q

Dow Jones Sustainability Indexes

A

An index that first appeared in 1999 and is meant to measure the performance of companies which operates according to the sustainability principles.

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21
Q

EFQM Excellence Model

A

A key European framework guideline for supporting and self-assess organisations towards CSR.

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22
Q

EBEN

A

European Business Ethics Network with many chapters around Europe.

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23
Q

Earth Summit

A

An international conference sponsored by the United Nations in Brazil in 1922 that produced several treaties on global environmental issues.

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24
Q

Ecolabel

A

A labeling system for consumer products (also food stuff) that are made in fashion to avoid detrimental effects on the environment.

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25
Q

EMAS (Eco-Management and Audit Scheme)

A

A European originated scheme that is set on presenting the environment by encouraging companies to operate in such a way that does not endanger the environment.

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26
Q

Equal Opportunities

A

Absence of discrimination, as in the workplace, based on race, color, age, gender, national origin, religion, or mental or physical disability.

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27
Q

Fossil Fuels

A

Petroleum, natural gas, and coal created by geological forces from organic wastes and dead bodies of formerly living biological organisms.

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28
Q

FTSE 4 Good Index Series

A

Assesses the progress made by companies which meet the criteria set by corporate social responsibility standards with the aim of reinforcing the investment.

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29
Q

General Standard Disclosure

A

Description of the organisation and the reporting process.

30
Q

Global Compact

A

The United Nations Global Compact was announced by United Nations Secretary General Kofi Annan in address to The World Economic Forum when he challenged business leaders to join the Global Compact to bring companies together with UN agencies, labor groups and civil society to support nine principles in the areas of human rights, labor and the environment.

31
Q

Globalisation

A

The process by which more of the world’s commercial and non-commercial interaction is influenced by global businesses and global trends.

32
Q

Global Reporting Initiative (GRI)

A

An international independent standards organisation that helps businesses, government and other organisations understand and communicate their impacts on issues relating to economic, social and environmental performance.

33
Q

Global Warming

A

An increase in the average temperature of the earth’s atmosphere, especially a sustained increase sufficient to cause climatic change.

34
Q

Governance

A

The framework of authority and control within an organisation.

35
Q

Greenhouse Gas (GHG)

A

Gasses added to the atmosphere by human actions that trap heat and cause global warming.

36
Q

Health & Safety

A

Any issues concerning the health and safety of workers constitute significant prerequisites for the operation of the company according to CSR.

37
Q

Human Rights

A

An ethical concept emphasizing a person or group’s entitlement to something or to be treated in a certain way, such as a right to life, safety, or to be informed.

38
Q

Indicator

A

Qualitative or quantitative information about results or outcomes associated with the organisation that is comparable and demonstrates change over time.

39
Q

International Labor Organisation

A

The United Nations agency concerned with interests of labor.

40
Q

International Organisation for Standardization (ISO)

A

An international standard-setting body made up of representatives from the national standards bodies. Founded on February 23, 1947 the organisation produces world-wide industrial and commercial standards.

41
Q

ISO 14001

A

International environmental management system standard administered by ISO.

42
Q

Kyoto Protocol

A

Is an amendment to the United Nations Framework Convention on Climate Change (UNFCCC).

43
Q

Material Aspect

A

Reflects the organisation’s significant economic, environmental and social impacts; or the aspects that substantially influence the assessments and decisions of stakeholders.

44
Q

Millennium Development Goals

A

Eight goals that all 191 UN member states have agreed to try and achieve by the year 2015. The United Nations Millennium Declaration, signed in September 2000 commits the states to: Eradicate extreme poverty and hunger, Achieve universal primary education, Promote gender equality and empower women, Reduce child mortality, Improve maternal health, Combat HIV/AIDS, malaria and other diseases, Ensure environmental sustainability, Develop a global partnership for development.

45
Q

Measurement Process

A

Set of operations to determine the value of quantity.

46
Q

NGO

A

An organisation that is not part of the local or state of federal government.

47
Q

OECD

A

Organisation for Economic Co-Operation and Development is an international organisation of those developed countries that accept the principles of representative democracy and the free economy.

48
Q

OHSAS 18001

A

An international standard involving health and safety.

49
Q

Outsourcing

A

The ongoing use of an external third party instead of an internal resource which may include production of a single operation, a product or an entire line, shipping and order fulfilment, product design, network infrastructure support or many other functions. Outsourced functions are normally outside an organisation’s core competencies and are done to reduce cost, reduce lead time, improve quality or achieve some other stated goal.

50
Q

Philanthropy

A

Gifts and contributions made by businesses, usually from pre-tax profits, to benefit various types of non-profit community.

51
Q

Recycle

A

Process by which materials otherwise destined for disposal are collected, reprocessed or remanufactured, and reused. Mandatory recycling programs require by law that consumers separate trash so that some or all recyclable materials are not burned or dumped in landfills.

52
Q

Renewable Energy

A

Natural Resources, such as fresh water or timber, that can naturally be replenished.

53
Q

Reporting

A

To make or present an often official, formal, or regular content of.

54
Q

Sarbanes-Oxley Act

A

The Sarbanes-Oxley Act (officially titled the Public Company Accounting Reform and Investor Protection Act of 2002 and commonly called SOX and Sarbox), signed into law by president Bush is considered the most significant change to federal securities laws in the UN since the New Deal. It came in the wake of a series of corporate financial scandals, including those affecting Enron, Arthur Andersen, and Worldcom. The law is named after sponsors Senator Paul Serbanes and representative Michael G. Oxley.

55
Q

Scope

A

Refers to the range of sustainability covered in a report . The sum of the Aspects and Standard Disclosures reported should be sufficient to reflect significant economic, environmental and social impacts.

56
Q

Social Accountability 8000

A

The condition of being held responsible to society or to some public or governmental group for one’s actions, often requiring a specific accounting or reporting on those activities.

57
Q

Socially Responsible Investment

A

The tendency of investors to place their money in companies which their money is secure.

58
Q

Specific Standard Disclosures

A

Offer information on the organisation’s management and performance related to material Aspects.

59
Q

Stakeholders

A

A group of individuals with a common interest in the performance of the supplier organisation and the environment in which it operates (e.g. Customers, Suppliers, Partners, Employees, Society etc).

60
Q

Stakeholder Dialogue / Engagement

A

Being in regular contact once stakeholders with the purpose of receiving directions and prior notice in case of imminent problems.

61
Q

Sustainable Development

A

A concept that describes current economic development that does not damage the ability of future generations to meet their own needs.

62
Q

Sustainability (CSR) Reporting

A

An organisational report that gives information about economic, environmental, social and governance information. It is a method to internalise and improve the organisation’s commitment to sustainable development in a way that can be demonstrated to both internal and external stakeholders.

63
Q

Trade Unions

A

An organisation of wage workers formed for the purpose of serving members’ interests with respect to wages and working conditions.

64
Q

Transparency

A

The degree of openness or visibility surrounding a government’s, or other organisation’s decision making process.

65
Q

Triple Bottom Line

A

The idea that an organisation should be measured based on the basis of its economic results, environmental impact, and contribution to social well-being.

66
Q

UN Development Program (UNDP)

A

The largest multilateral source of grant technical assistance in the world. Head-quartered in New York city and part of the United Nations, this voluntarily funded organisation provides expert advice, training, and limited equipment to developing countries with increasing emphasis on assistance to the least developed countries.

67
Q

UN Environmental Program (UNEP)

A

Head-quartered in Nairobi, Kenya, it coordinates United Nations environmental activities, assisting developing countries in implementing environmentally sound policies and to encourage sustainable development through sound environmental practices.

68
Q

Verification

A

Reviewing, inspecting, testing, checking, auditing, or otherwise establishing and documenting whether items, processes, or services, or documents conform to specified requirements.

69
Q

Waste

A

To use, consume, spend, or expend thoughtlessly or carelessly.

70
Q

Work-life Balance

A

Keeping a balance between working and personal life. Not working too much at the expense of personal life.

71
Q

World Business Council for Sustainable Development

A

A group of more than 125 companies from several nations formed in 1995 to encourage high standards of environmental management and to promote cooperation among businesses, governments, and other organisations concerned with sustainable development.