Key Terms Definitions Flashcards
Communication
The process of using verbal and nonverbal messages to generate meaning within and across various context, cultures, and channels.
Channels
The various physical and electronic media through which we express messages
Culture
A learned set of shared interpretations about beliefs, values, norms, and social practices that affect the behaviors of a relatively large group of people.
Feedback
Any verbal or nonverbal response you can see or hear from others.
Interactive communication model
This model includes the concept of noise and feedback to show that communication is not an unobstructed or one-way street.
Linear communication model
The earliest type of communication model that addresses communication that functions in only one direction; source creates a message and sends it through a channel to reach a receiver.
Communication apprehension
And individuals level of fear or anxiety associated with the real or anticipated communication with another person or persons.
Re-wards
Recognition received from others at home, at school, on the job, or in a community for good work academic honor, employee on the month award, job promotion, community service prize)
Self-concept
The sum total of beliefs you have about yourself.
Self-esteem
positive and negative judgment about yourself.
Self-monitoring
A sensitivity to your own behavior and others reaction as well as the ability to modify how you present yourself.
Visualization
A method for reducing communication apprehension and for building confidence by imagining what it would be like to communicate successfully
Co cultures
A group of people who coexist within the mainstream society yet remain connected to one another through their cultural heritage.
Communication accommodation theory
A theory that claims that when we believe others have more power or have desirable characteristics, we may adopt their excepted speech behavior and norms.
High power distance
A cultural dimension in which people except differences and power as normal.
Prejudices
Positive or negative attitudes about an individual or cultural group based on little or no direct experience with that person or group.
Race
A socially constructed concept not a scientific classification that is the outcome on ancient population shifts which left their mark in our genes.
Racism
The assumption that people with certain characteristics usually superficial characteristics such as skin color have inherited negative traits that are inferior to those of other races; the culminating affect of ethnocentrism
stereotype, prejudice, and discrimination.
Critical thinking
The thought process you use to analyze what you read, see, or hear to arrive at a justified conclusion or decision.
Inference
A conclusion based on claims of fact.
Listening
The process of receiving, constructing meaning from, and responding to a spoken and or nonverbal message.
Listening to evaluate
The ability to analyze and make judgments about the validity of someone’s spoken and non-verbal message
Listening to hear
The ability to make clear oral distinctions among the sounds and words in the language.
Listening to interpret
The ability to empathize with another person’s feelings without judging the message.
Listening to remember
The ability to store, retain, and recall information you have heard.
Listening to respond
The ability to respond in a way that indicates you fully understand someone’s meaning.
