Key Terms Definitions

Question 0

Communication

Answer 0

The process of using verbal and nonverbal messages to generate meaning within and across various context, cultures, and channels.

Question 1

Channels

Answer 1

The various physical and electronic media through which we express messages

Question 2

Culture

Answer 2

A learned set of shared interpretations about beliefs, values, norms, and social practices that affect the behaviors of a relatively large group of people.

Question 3

Feedback

Answer 3

Any verbal or nonverbal response you can see or hear from others.

Question 4

Interactive communication model

Answer 4

This model includes the concept of noise and feedback to show that communication is not an unobstructed or one-way street.

Question 5

Linear communication model

Answer 5

The earliest type of communication model that addresses communication that functions in only one direction; source creates a message and sends it through a channel to reach a receiver.

Question 6

Communication apprehension

Answer 6

And individuals level of fear or anxiety associated with the real or anticipated communication with another person or persons.

Question 7

Re-wards

Answer 7

Recognition received from others at home, at school, on the job, or in a community for good work academic honor, employee on the month award, job promotion, community service prize)

Question 8

Self-concept

Answer 8

The sum total of beliefs you have about yourself.

Question 9

Self-esteem

Answer 9

positive and negative judgment about yourself.

Question 10

Self-monitoring

Answer 10

A sensitivity to your own behavior and others reaction as well as the ability to modify how you present yourself.

Question 11

Visualization

Answer 11

A method for reducing communication apprehension and for building confidence by imagining what it would be like to communicate successfully

Question 12

Co cultures

Answer 12

A group of people who coexist within the mainstream society yet remain connected to one another through their cultural heritage.

Question 13

Communication accommodation theory

Answer 13

A theory that claims that when we believe others have more power or have desirable characteristics, we may adopt their excepted speech behavior and norms.

Question 14

High power distance

Answer 14

A cultural dimension in which people except differences and power as normal.

Question 15

Prejudices

Answer 15

Positive or negative attitudes about an individual or cultural group based on little or no direct experience with that person or group.

Question 16

Race

Answer 16

A socially constructed concept not a scientific classification that is the outcome on ancient population shifts which left their mark in our genes.

Question 17

Racism

Answer 17

The assumption that people with certain characteristics usually superficial characteristics such as skin color have inherited negative traits that are inferior to those of other races; the culminating affect of ethnocentrism
stereotype, prejudice, and discrimination.

Question 18

Critical thinking

Answer 18

The thought process you use to analyze what you read, see, or hear to arrive at a justified conclusion or decision.

Question 19

Inference

Answer 19

A conclusion based on claims of fact.

Question 20

Listening

Answer 20

The process of receiving, constructing meaning from, and responding to a spoken and or nonverbal message.

Question 21

Listening to evaluate

Answer 21

The ability to analyze and make judgments about the validity of someone’s spoken and non-verbal message

Question 22

Listening to hear

Answer 22

The ability to make clear oral distinctions among the sounds and words in the language.

Question 23

Listening to interpret

Answer 23

The ability to empathize with another person’s feelings without judging the message.

Question 24

Listening to remember

Answer 24

The ability to store, retain, and recall information you have heard.

Question 25

Listening to respond

Answer 25

The ability to respond in a way that indicates you fully understand someone’s meaning.