key terms Flashcards
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ADA (Americans with Disabilities Act):
Legislation that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs.
Adverse impact:
A legal term referring to employment practices that disproportionately affect a protected group, even if the practices are not intentionally discriminatory.
Age discrimination
Unfair treatment of employees or job applicants based on their age, typically affecting those over 40.
Appraisal rating errors:
Biases or inaccuracies that can occur during performance evaluations, such as leniency or central tendency errors.
Behavioral interview:
A technique that assesses a candidate’s past behavior in specific situations as an indicator of future performance.
Contingent employees:
Workers who do not have a permanent or full-time position, often including temporary, part-time, or contract workers.
Departmentalization:
The process of dividing an organization into different departments, each responsible for specific tasks.
Employee Involvement:
Strategies that encourage employees to participate in decision-making processes, fostering engagement and ownership.
Establishing pay structure in hospitality:
Creating a framework for employee compensation that reflects industry standards and ensures equity.
External influences
Factors outside an organization that can impact its operations, such as economic conditions, legal regulations, and market trends.
Exemplary employees:.
High-performing individuals who consistently exceed expectations and set a positive example for others
External recruiting source
Channels used to attract candidates from outside the organization, such as job boards, social media, or recruitment agencies.
Hawthorne Studies:
Research conducted in the 1920s that highlighted the impact of social relations and worker attitudes on productivity.
Kaizen
A Japanese term meaning “continuous improvement,” emphasizing small, incremental changes to enhance processes and efficiency.
Intrinsic source of motivation:
Motivation driven by internal rewards, such as personal satisfaction, passion, or a sense of achievement.
Primary HRM functions:
The main roles of human resource management, including recruitment, training, performance management, and employee relations.
Physiological needs:
The most basic human needs, such as food, water, and shelter, which must be met before individuals can focus on higher-level needs.
Process engineering:
The practice of designing and optimizing processes to improve efficiency and effectiveness within an organization.
Protected status categories:
Groups of individuals protected by anti-discrimination laws, including race, gender, age, disability, and religion.
Quid pro quo
A form of sexual harassment where job benefits are offered in exchange for sexual favors.
Reverse discrimination
The concept where members of a majority group are discriminated against in favor of minority group members, often in hiring or promotions.
replacement chart
A tool used in succession planning to visualize potential candidates for key positions within an organization
Title VII
Part of the Civil Rights Act of 1964, prohibiting employment discrimination based on race, color, religion, sex, or national origin.
Vertical dimension of structure
Refers to the levels of hierarchy within an organization, indicating how authority and responsibility are distributed.
Sarbanes-Oxley Act:
U.S. legislation aimed at protecting investors by improving the accuracy and reliability of corporate disclosures.
4/5th rule
A guideline for determining adverse impact, stating that a selection rate for a protected group should be at least 80% of the rate for the majority group.
