Key Social Work Terms Flashcards
aberrant
Markedly different from an accepted norm; deviant, atypical, or nonconforming
abstinence
practicing of not doing something; often used to describe an activity which may be enjoyable such as drinking alcohol or engaging in sexual activity
acculturation
process of individuals or groups acquiring or adopting the cultural traits, practices, and values of another culture while maintaining their own cultural identity; does not restrict the need to change those in minority
act of commission
engaging in an act of malfeasance when knowing the action or omission is illegal
act of omission
failure to perform a legal duty; social work task that is not done despite the need to do so according to established standards of care
active listening
a technique that involves listening closely and asking questions as needed to fully understand latent and manifest communication, as well as feeling associated with the content of the message; critical to client-centered therapy
acuity
sharpness or ability; particularly of the mind, vision, or hearing
acute
short or episodic; often characterized by high intensity and unanticipated (sudden onset), not chronic
ad hoc
created or done for a particular needed purpose; occurs temporarily to fulfill a given need
advance directive
written statement of wishes regarding medical treatment to ensure those wishes are honored in the event that they cannot be communicated to doctors; ex. living wills, power of attorney, health care proxy, do not resuscitate orders
age of consent
legal age at which a minor can legally engage in a behavior without parental consent; varies by jurisdiction and type of activity
minors are granted the right to confidentiality if they are over the age of consent as they are regarded in the same manner as adults
ageism
stereotyping based on age; a form of discrimination
amelioration
aimed at improving or making better; lessening of symptoms or severity of disease, illness, or disorderly eradicating a social problem
antecedents
things or events that existed before or logically precede others; often identified as causes of maladaptive behaviors
assent
agreement or approval by someone not able to give legal consent due to age or cognitive ability
assimilation
process of individuals adopting the dominant cultural norms, practices, and values, often leading to the loss of suppression of their own cultural identity
atrophy
decreasing in size and function; shrinkage of muscle or nerve tissue; can be caused by aging, inactivity, malnutrition, and other injuries, illnesses, and conditions
aversion therapy
a behavior therapy designed to make clients give up undesirable habits by causing them to associate these habits with unpleasant effects
bartering
acceptance of services, goods, or other non-monetary payments from the client in return for services
creates the potential for conflicts of interest, exploitation, and inappropriate boundaries in social workers’ relationships with clients; only permissible in very limited cultural contexts
baseline
functioning before the intervention occurs; intervention is often the service or treatment delivered by a social worker
beneficence
to act for the benefit of others; the moral obligation of helping professionals to do no harm and act in the best interest of others
benign
not damaging or threatening to life, often used to describe growths that are not cancerous
boundary violation
harmful or potentially harmful deviation from established professional standards dictated by professional relationships; often involves exploitation
capacity building
intervention aimed at enhancing the abilities or resources of an individual, group, organization, or community
capitation
payment structure used with insurance companies; provider or facility is paid a fixed amount for each person
risk is taken by the entity to deliver services under the cost of contract incentive to provider or facility to promote wellness
catchment area
geographical area which defines who is eligible for a service or benefit if they meet additional admission requirements (if any are established)
centralization
consolidation of power or functions within an organization; associated with bureaucracy and a “top down” approach to operations
chronic
long-standing; persisting for a long time or reoccurring; continual
civil disobedience
nonviolent opposition or protest aimed at making government change; can include refusing to obey certain laws
client self-monitoring
form of data gathering in which clients are asked to systematically observe and record specific targets such as their own thoughts, emotions, body feelings, and behaviors, often used in CBT
close-ended questioning
soliciting information which requires choice from a limited number of options (yes/no); used to structure assessment; beneficial when time is limited or specific information is required
cognitive dissonance
holding 2 beliefs, values, or attitudes that contradict each other; can cause mental discomfort and psychological stress
cognitive distortions
inaccurate, irrational, views of reality which may serve to assist with coping with adverse events; unhealthy thoughts which are often addressed in CBT
cognitive-behavioral therapy (CBT)
a therapeutic approach that focuses on identifying and changing negative thoughts and behaviors to improve mental health
collateral information
records or documents associated with the client that are used in the problem-solving process; may be used to corroborate information provided by the client
collective bargaining
the process by which unionized employees and their employers negotiate about working conditions, salaries, benefits, and so forth
community development
focus on enhancing social bonds between and increasing leadership skills of residents as well as revitalizing local geographic areas
comorbidity
occurring at the same time, such as having a psychological and medical problem simultaneously; often referred to as co-occurring
compassion fatigue
stress resulting from working with those who have experienced trauma
symptoms include apathy, feeling overwhelmed, exhaustion, pessimism, and feeling powerlessness; sometimes referred to as the “cost of caring”
conflict resolution
informal or formal process that two or more parties use to find an acceptable solution to the dispute or disagreement
confrontation
therapeutic technique of calling attention to distorted thinking, behavioral patterns, or ineffective communication so that it can be addressed
congruent communication
verbal and nonverbal language and actions provide consistent messages; important for intimacy and emotional connection
conjoint therapy
partners in a relationship or members of a family are treated together in joint sessions, instead of being treated separately, also conjoint counseling
consent
legal permission for something to happen or agreement to do something; cannot be obtained from those not legally authorized to make decisions
consultation
usually time-limited work or guidance provided due to specialized expertise; advice does not have to be followed (non-binding)
continuity of care
ensuring that there are no gaps or duplications in service
often a focus when moving from one provider to another, or being discharged from a hospital or other inpatient setting
continuum of care
range of services geared to address varying levels of need from most to least severe; needed to appropriately address problems as they get better and or worse
contraindication
reason for a person not to receive a medication, treatment, or intervention as it is not appropriate and or could be harmful
control group
group that receives no intervention or treatment; compared to the functioning of the experimental group
convalescence
time spent recovering from an illness, injury, or other medical condition; often referred to as recuperation
cooptation
strategy for reducing resistance by including opponents in decision-making; aims to change the viewpoints of those who are oppositional
cost-benefit analysis
examining the costs associated with service delivery in light of the financial benefits from program outcomes
countertransference
emotional reaction of the helper which can be used to identify the reactions of others to the one being assisted
based on the helper’s own psychological needs which are revealed through conscious responses; historically seen as a hindrance but now viewed as helpful to the therapeutic process
court-ordered treatment
assessment, intervention, or service that is mandated by a judge
custodial care
assisting others to meet their basic needs and with activities of daily living specialized treatment provided such as health or mental health care focused on rehabilitation
DAP note
popular standardized format to write psychotherapy or progress notes (Data, Assessment, Plan)
decentralization
location of power and decision-making authority with those who are directly working on the frontlines instead of those in upper management positions
decompensation
loss of typical functioning; can relate to coherent thought, emotional regulation, activities of daily living, and or cognitive functioning
deductive reasoning
“top down” approach to understanding whether or not an assumption is true; making assumptions based on widely accepted facts or premises; drawing a conclusion based on reasoning
delirium
disordered thought can include changes in cognition (disorientation, memory impairment, or language disturbance), hallucinations, restlessness, and misinterpretation of sounds or sights
an acute state that develops quickly; can fluctuate over a short period; multiple etiologies; usually temporary and treatable
delusion
false, fixed belief despite evidence to the contrary; believing something that is not true
dementia
general term for loss of memory, language, problem-solving, and other thinking abilities that are severe enough to interfere with daily life
primarily impacts those of the age of 65; the likelihood of developing dementia significantly increases with age
descriptive statistics
summary data that provides information about a large sample or population; mean, median, mode, standard deviation, and so forth
desensitization
gradual reduction in adverse reaction to stimuli due to exposure or as a result of behavioral techniques aimed at reducing anxiety or fear
developmental disability
condition occurring before adulthood that results in life-long functional impairment
may be due to genetic or other disorders present at birth or an accident during childhood that causes significant difficulties with cognition, mobility, and/or other functional domains
differential diagnosis
process of distinguishing between mental, physical, or other problems that result in similar symptoms or might be causes for behavior
discharge plan
structured plan to ensure follow up, safety, and continuity of care after termination; often used when leaving inpatient and or medical facilities; focused on sustaining any progress made and ‘next steps’
double bind
contradictory messages or requests in which affirmatively responding to one negates the other; situation in which any choice results in unpleasant outcomes
dual relationship
having another association with a client, such as a friend, family member, intimate partner, coworker, and so forth; should be avoided due to boundary violations
duty to warn
obligation of mental health professionals to inform others of dangerous client behavior; exception to confidentiality to prevent injury to others
dysphoria
general sense of dissatisfaction
ecological perspective
focuses on the interrelationship between individuals and their environment; emphasis on the interactions between people and the large contexts in which they exist
ego dystonic
thoughts, impulses, or wishes that are repugnant or unacceptable to one’s sense of self; sometimes referred to as ‘ego alien’
ego strength
ability to effectively cope with stressors and challenges, maintain a sense of self, and make adaptive decisions
ego syntonic
thoughts, impulses, or wishes that are acceptable to self as they are compatible with one’s views and ways of thinking
encopresis
passage of feces which is involuntary, may be due to emotional or psychological problems; often treated with behavioral intervention; medical causes should be ruled out
endogenous depression
depression that cannot be linked to an external psychological stressor so it is assumed to be caused by a biological or genetic factor
enmeshed family
members have little to no autonomy or personal boundaries
entitlement
feeling that special consideration is deserved; right or benefit of a person or group; benefit program for which one has the legal right to receive
entropy
degree of chaos, randomness, disorganization, and disorder in a system or family
enuresis
urination that is involuntary; may be caused by a medical problem, which should first be ruled out, or psychological distress
equilibrium
state of balance or stability
equity
approach to resource allocation in which individuals receive their fair share of the goods and services in society
distinct from equality which provides each resource to all as quite sometimes requires treating people differently from others to compensate for lack of opportunities
ethical dilemma
situation in which two ethical values or standards conflict with one another
ethnocentrism
judging one’s own social, cultural, or racial group as superior to others; tendency to view and or judge others’ ethnicity in light of one’s own
etiology
cause of a behavior, disorder, or disease; root of the problem
exogenous depression
depression caused by a distressing event or situation; also called “reactive depression”
exploitation
taking unfair advantage of people, situations, and so forth for personal benefit
external locus of control
belief that outcomes are not under one’s control, but rather due to environmental factors, luck, chance, or randomness
external validity
event to which results are generalizable
extinction
falling and disappearance of behavior that was previously learned by association with another event; behavior eventually becomes extinct if reward no longer follows the behavior
extrinsic reward
a positive consequence for behavior or actions that is not natural
face validity
accepting the accuracy of a report, instrument, or document based on whether it appears to represent a construct or constructs
false negative
inaccurate test results indicating negative findings (or absence of a condition when they are really positive (or condition is present))
false positive
inaccurate test results indicating positive findings (or absence of a condition when they are really negative (or condition is present))
feasibility study
assessment to determine whether goals, objectives, or plans are achievable given available resources
fee splitting
receiving compensation for referrals made to other professionals; unethical in social work practice
fee-for-service
payment method for services in which providers set their own fees, that are paid in part or full by recipients and or insurance companies
flooding
behavioral technique in which stimuli that cause anxiety are presented with regularity and intensity so that they no longer produce an adverse response