Key Points of IDEALs Sessions Flashcards
what are the three types of breaches in professionalism? which is the most serious?
Cant, Wont, Oops.
Wont is by far the worst and often leads to disciplinary action
what are the three strands of professionalism?
- Behaving Responsibly
- Self-awareness
- Demeanour, Moral Values & Motivation
what tool can be used to review professionalism?
360 degrees feedback
what theory can be used to explain why people act like they do?
Theory of Planned Behaviour
in the theory of planned behaviour, what leads to the behaviour?
Behavioural Intention and Perceived Behavioural control.
in the theory of planned behaviour, what leads to the behaviour intention?
a combination of::
The Attitude towards the behaviour
The Subjective norm
The Perceived Behavioural Control
give an example of advocacy at an individual level
helping a family with inadequate housing
give an example of advocacy at a community public health level
helping improve disability access at a primary school
give an example of advocacy at a city public health level
improving day care facilities for the elderly and those with mental health problems
what are the key points of Information Governance?
Justify the purpose of using confidential information
Only use it when absolutely necessary
Use the minimum required
Allow access on a strict need-to-know basis
Understand your responsibility
Understand and comply with the law
What are the key teamworking theories?
Maslow’s Hierarchy of Needs
Tuckman’s Theory
Belbin roles
De Bono’s Hats
what are De Bono’s hats?
White- Information – factual
Blue – thinking about thinking
Black –drawbacks- logical negative
Red - Feelings- does the idea appeal to me?
Green – Creativity- what new possibilities are offered
Yellow- Benefits- logical positive
what are Belbin’s Roles?
Shaper Implementer Completer finisher Coordinator Team Worker Resource Investigator Plant Monitor-Evaluator Specialist
What are the stages in Tuckman’s theory?
Forming – beginning, polite stage
Storming – becoming more familiar, less tolerant
Norming/Performing – accepting differences, productive
Mourning/Adjourning – sense of loss on moving on
What are the different levels in Maslow’s Hierarchy? (top to bottom)
Self actualisation Self-esteem Belonging Safety Physiological needs
What Leadership theories are there?
- Trait theory – leaders are born and have certain traits.
- Style theory – leaders learn a style and this is what makes them good
- Situational theory – good leaders can adapt (contingency theory)
- Transformational theory– leaders help their team grow
what emerging leadership models are there?
Born AND made - good leaders are made by a combination of the two
Servant Leadership - ie the leader is actually the one serving the whole as opposed to the team serving the leader. Good leaders know this
why do doctors need leadership skills
to:
set direction improve services Manage Services Working with Others Demonstrating personal qualities
what model is used to explain accidents?
the Swiss cheese model
what were the given examples of accidents/incidents in the Patient Safety lecture?
● Stoke Mandeville – July 2006 - 334 cases of C. difficile, 38 deaths
● Maidstone – October 2007 - >500 cases of CDI 60 deaths
when doing root cause analysis, what structure can help make sure you don’t miss any factors
Fish bone Diagram
what is a Gap analysis?
- Where are we now?
* Where would we like to be?
what are SMART aims?
Specific Measurable Attainable Realistic and Relevant Time limited
(for a given population)
what are the steps in the PDSA cycle?
Plan, do, study, act
