KEY FACTS Flashcards

1
Q

what is retained profit?

A

an internal source of finance where profit it built up in business over the years for later investment
-no interest has to be paid on this money

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2
Q

what is rationalisation?

A

when a manger reorganises the business to take it more efficient e.g through selling some of its assets to generate capital and then leasing them back

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3
Q

what are the short term external sources of finance?

A
  • overdrafts

- debt factoring

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4
Q

what are overdrafts?

A

where a bank lets a business have a negative about of money in the bank

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5
Q

what is debt factoring?

A

when banks take unpaid invoices off the hands of the business and give them an instant cash payment

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6
Q

what are examples of long term external sources of finance?

A

Bank loans

  • venture capitalists
  • crowd funding
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7
Q

what are bank loans and what does a business need to get one?

A

when business can borrow a fixed amount of money and pay it back over a period
-businesses need security for a loan which is usually in the form of property

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8
Q

advantages of bank loans?

A
  • guranteed money
  • only have to pay back loan and interest,the business won’t own any of the business
  • interest rates are lower than for an overdraft
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9
Q

disadvantages of bank loans?

A
  • hard to arrange
  • may be hard to keep up with the payments
  • theres an early pay back charge
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10
Q

what is a venture capitalist?

A

this is funding in the from of share or land capital thats invested in a business thats thought to be at high risk

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11
Q

what info is gathered from market mapping?

A
  • spot a gap in the market
  • shows closet competitors
  • if sales are declining a market map may be used to see how they are viewed and how they can reposition themselves
  • shows how much a customer is willing to pay
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12
Q

what is extrapolation?

A

when trends from previous years are continued to the future to forecast future sales

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13
Q

whats an issue of using correlation?

A

doesn’t show course and effect

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14
Q

what does it mean if a product is price elastic?

A

-the price changes increases with demand

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15
Q

what does it mean if a products price inelastic?

A

the demand doesn’t change with price

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16
Q

what is concentrated and differentiated marketing?

A

concentrated marketing involves targeting one or two segments,good for smaller businesses
differentiated marketing - involves targeting several segments

17
Q

what does the boston matrix do and what are the components?

A

-compares market growth with market share

stars,question marks,cash cows and dogs

18
Q

whats an imitative product and an innovative product?

A

initiative-new to business but already established in the market
innovative-spotting a gap in the market

19
Q

what is price skimming?

A

when new and innovative products are sold at high prices when they first reach the market
-companys such as apple use this long term as a way of keeping the product exclusive

20
Q

what is penetration pricing

A

launching a product at a low price in order to attract customers and gain market share

21
Q

hard hr approach characteristics?

A
  • employees are seen a resource
  • hired on a short term basis
  • apprasials are judgemental
  • training is only one to meet production needs
22
Q

soft hr approach characteristics?

A
  • emplyees are most important resource
  • managed on a long term basis
  • training is provided
23
Q

whats staff turnover and staff retention?

A

turnover-the promotion of staff leaving a business

retention- the ability a company has to keep employees

24
Q

whats a span of control?

A

number of people who directly report to the manager

25
what is delegation?
giving decision making responsibity to people below you
26
what is a centralised structure ?
where all decisions are made by the senior managers
27
what is a decentralised approach?
shares out authority to more junior employees
28
what did Taylors scientific management strategy say?
- workers were only motivated by money and would do the minimum if left to their own devices - he believed in paying workers for the quantity they produced
29
what were the 5 steps of Maslows hierarcy of needs?
basic needs,safety,social needs,self esteems,self actualisation
30
what did maslow say?
people start meeting the needs at the bottom sonf them move on to the next level
31
what were involved in Herzbergs hygiene factors?
company policy,supervision,working conditions+ relations | if these aren't met workers get dissatisfied
32
what were involved in Herzbergs motivating factors?
interesting work,personal achievement,recognition
33
what did herzbergs theory say?
motivations comes from individual needs and has influcens motivational techniques