key factors in change

Question 1

organisational culture

Answer 1

• strong cultures are hard to change
• change needs to maximise potential success
• make sure employees agree with change

Question 2

size of organisation

Answer 2

• change is potentially easier in small firms
• does narrow span of control help?

Question 3

size of organisation
small firms = advantage and disadvantage

Answer 3

+ fewer workers to deal with
+ multi-skilled approach makes them more flexible

• stronger team focus - resistance as a group
• individuals are more invested in the business so have stringer opinions

Question 4

size of organisation
large firms = advantage and disadvantage

Answer 4

+ lower chance of individuals having an impact
+ change can quickly be poured down management channels

• harder to compromise
• the message gets lost on its way down
• different departments work in different ways

Question 5

how can a business manage resistance to change?

Answer 5

• communication
• involve workers in decision making
• negotiate