Key Concepts Flashcards
Leadership & Navigation Key Concepts
-Leadership theories
-People management techniques
-Motivation theories
-Influence and persuasion techniques
-Personal leadership qualities
Leadership theories
Situational leadership, transformational leadership, participative leadership, inclusive leadership, leader–member exchange theory, servant leadership, transactional leadership, trait theory, contingency theory
People management techniques
Directing, coaching, supporting, delegating, mentoring
Motivation theories
Goal setting theory, expectancy theory, attribution theory, self-determination theory, equity theory, Herzberg’s 2 factor theory
Influence and persuasion techniques
Personal appeal, forming coalitions, leading by example, rational persuasion
Personal leadership qualities
Vision, self motivation, self-discipline, risktaking, commitment to continuous learning, growth mindset
Leadership Cluster
3 Behavioral Competencies
Leadership & Navigation
Ethical Practice
DEI
Vision
(Sub: Leadership & Navigation)
Defines and supports a coherent vision and long-term goals for HR that support the strategic direction of the organization
Managing HR Initiatives
(Sub: Leadership & Navigation)
Implements and supports HR projects that align with HR and organizational objectives
Influence
(Sub: Leadership & Navigation)
Inspires colleagues to understand and pursue the strategic vision and goals of HR and the organization
Ethical Practice
The KSAO’s needed to maintain high levels of personal and professional integrity, and to act as an ethical agent who promotes core values, integrity, and accountability throughout the organization
Ethical practice key concepts
-Ethical business principles and practices
-Privacy principles, and policies
-Internal ethics controls
Ethical business principles and practices
Transparency, authenticity, conflict of interest
Privacy principles and policies
Anonymity, confidentiality, opt in/opt out policies
Internal ethics controls
Protection of employee, confidentiality, standards for employee investigations
Personal Integrity
(Sub: Ethical Practice)
Demonstrates high levels of integrity in personal relationships and behaviors
Professional Integrity
(Sub: Ethical Practice)
Demonstrates high levels of integrity in professional relationships and behaviors
Ethical Agent
(Sub: Ethical Practice)
Cultivates the organizations ethical environment, and ensures that policies and practices reflect ethical values
DEI
The KSAO’s needed to create a work environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, feel a sense of belonging, and use their unique backgrounds and characteristics to contribute fully to the organization success
DEI Key Concepts
-Characteristics of a dynamic workforce
-Approaches to developing and inclusive workplace
-Workspace solutions
-Barriers to success involving conscious and unconscious bias
-Techniques to measure and increase equity
-Benefits and programs that support DEI
-DEI metrics
Characteristics of a dynamic workforce
Multigenerational, multicultural, multilingual, multi talented, multi gendered
Approaches to developing an inclusive workplace
Executive sponsorship, leadership, buying, ally ship, unconscious, bias, training, employee, resource groups, mentorship, diversity, metrics, psychological safety, using preferred gender, pronouns
Work space solutions
Lactation room, prayer room, braille and screen reader, closed captioning, wheelchair ramp, gender neutral restrooms
Barriers to success involving conscious and unconscious bias
Gender based discrimination, racism, including systematic racism, stereotypes, ageism, ableism, and Group/outgroup, bias, gender, identity, bias, sexual orientation, bias, extraversion/introversion bias
Techniques to measure and increase equity
Diversity of employees at all, organizational levels, pay audits, pay equity reports, pay transparency, employee surveys
Benefits and programs that support DEI
Caregiver options, workplace, flexibility, policies, paid leave options, tuition, reimbursement programs, global festivities, and events calendar
Creating a diverse and inclusive culture
Cultivates a work environment, in which every person in an organization feels welcomed, respected, supported, and a sense of belonging
Ensuring equity effectiveness
Ensure fair treatment in access, opportunity and advancement for all individuals in the workplace
