Kefalaio 1 Flashcards
What is the primary role of cabin crew?
To ensure the safety and comfort of passengers during a flight.
True or False: Cabin crew training includes emergency procedures.
True
Fill in the blank: Cabin crew must be familiar with _______ procedures.
safety
What are the two main types of training for cabin crew?
Initial training and recurrent training.
Multiple choice: Which of the following is NOT a responsibility of cabin crew? A) Serving food B) Conducting maintenance checks C) Assisting passengers
B) Conducting maintenance checks
What type of certification do cabin crew members need to operate?
A cabin crew license issued by aviation authorities.
True or False: Cabin crew training includes customer service skills.
True
Fill in the blank: Cabin crew must complete _______ training every year to maintain their certification.
recurrent
What is the duration of typical initial cabin crew training?
Usually between 4 to 8 weeks.
Multiple choice: Which emergency equipment must cabin crew be trained to use? A) Fire extinguisher B) Oxygen masks C) Both A and B
C) Both A and B
What is the importance of crew resource management (CRM) in cabin crew training?
To enhance teamwork and communication during emergencies.
True or False: Cabin crew should only focus on safety and not customer service.
False
Fill in the blank: _______ training focuses on handling in-flight emergencies.
Safety
What is the purpose of service training in cabin crew training?
To improve the quality of passenger service.
Multiple choice: What is taught in first aid training for cabin crew? A) Basic medical assistance B) Advanced surgical techniques C) Both A and B
A) Basic medical assistance
What is the role of simulation training in cabin crew training?
To provide realistic practice in emergency scenarios.
True or False: Cabin crew training is optional and not required by law.
False
Fill in the blank: Cabin crew must learn to manage _______ situations effectively.
stressful
What are soft skills emphasized in cabin crew training?
Communication, teamwork, and problem-solving.
Multiple choice: Which of the following is a key focus in cabin crew training? A) Technical skills B) Emotional intelligence C) Both A and B
C) Both A and B
What is the significance of cultural awareness in cabin crew training?
To effectively interact with passengers from diverse backgrounds.
True or False: Cabin crew training does not cover the use of technology onboard.
False
Fill in the blank: Cabin crew training includes _______ on aircraft systems.
instruction
What is the final assessment in cabin crew training typically comprised of?
A practical exam and a written test.
