KB Case Study Flashcards
What is the legislation that governs Check, Challenge and Appeal for the 2017 Rating List?
Check, Challenge, Appeal: Non-Domestic Rating (Alterations of Lists and Appeals)(Amendment)Regulations 2017
What are the statutory timelines for submitting/settling CCA
Check - To ensure factual matters are resolved and agreed as far as possible.
VOA must settle Check within 12 months or the IP has right to challenge
Upon the settlement of a check case the IP can only submit a challenge within 4 months of being issued a decision notice
Challenge - Allows ratepayers to dispute valuation matters and resolve any outstanding factual matters
VOA must settle Challenge case within 18 months or the IP has the right to appeal and the VOA will probably be barred
Upon the settlement of a challenge case the IP can only submit an appeal within 4 months of receiving a decision notice.
What are the grounds for which a Challenge can be submitted under?
MCC
Compiled List Error
RV is wrong
Effective day is wrong
Deletion
Split or merger
Address is wrong
Description is wrong
What must a Challenge proposal include for it to be ‘lawful’?
Name of IP
Address
Contact details
Grounds of proposal
Evidence
Explanation
Identify alteration sought
effective date
date proposal served
What is the Appeal stage?
Allows ratepayer to to appeal to valuation tribunal England (VTE)
What happens during the appeal process?
Both sides (VO) and ratepayer presents their arguments to the tribunal. Tribunal then provides a binding result.
What are the fees payable for VTE?
£150 for small proposer, £300 otherwise. No fee if VO missed 18 month deadline. If list altered, fee is refunded.
When is an appeal invalid?
When it does not include the VO, decision, copy of proposal/evidence discussed at challenge, fee for VTE or if appeal is made past statutory deadline.
What happens if any of the parties involved are unhappy with the outcome of the appeal?
Decision can be appealed to Upper Tribunal, followed by supreme court
How long does the VOA have to comply with a VT decision?
2 Weeks
What are the RICS rules of conduct?
Honesty, integrity, competence, service, respect and responsibility
Is rateable value covered by the redbook?
No because RV is a statutory valuation
What are business rates?
A tax on properties used for commercial purposes in the United Kingdom.
How are rateable values and business rates linked?
Rateable value is multiplied by a multiplier set by the government to calculate the annual business rates bill.
What are the current business rate multipliers?
For the 2024–2025 financial year, the standard multiplier is 54.6 pence and the small business multiplier is 49.9 pence
Who was your main client?
At the time it was the Department for Levelling Up, Housing and Communities (DLUHC) now known as the ministry of housing communities and local government (MHCLG)
When is the small business multiplier applicable?
The small business multiplier is used for properties with a rateable value below £51,000, even if the business doesn’t qualify for small business rate relief.
Who is the Minister for your main client?
James Murray MP is i.e the Exchequer Secretary to the Treasury and Departmental Minister for HMRC and the
Valuation Office Agency
What is the RICS Guidance regarding rating consultancy?
RICS rating consultancy code of practice, UK, 4th edition, March 2017
sets out the standards of practice that rating consultants must adopt in all
cases where they are either seeking instructions, or are approached by a new or existing client,
to provide advice in relation to non-domestic rating matters. It has mandatory application in
relation to rating consultancy work.
Are you aware of the VOA agent standards? How do these interact with the RICS ethical standards?
- The VOA sets out standards and expectations for agents who represent clients in matters relating to business rates and other property valuations
- The standards set out by the VOA align with the RICS ethical standards with emphasis placed on aspects such as honesty and integrity and professional conduct.
Who was the most important stakeholder?
HMRC
How do you approach a case with an unrepresented ratepayer vs an agent?
I would avoid the use of rating / valuation jargon and be open to explaining fully any rating principles necessary
If you worked in the private, what would you include in your ToE (name 4). How would you structure your fees
-Description of services
-Limitations and -exclusions
-Information provision
-Conflict of interest
-Complaints handling procedure
- Fees can be calculated on a fixed fee, hourly rate or percentage basis.
If you were an agent, how would you mitigate your client’s rating liability?
Clients business rates liability can be reduced through;
- Small business rates relief
-Enterprise zone relief
-Empty building relief
-Deletion
-Split/merger
Why were the factual matters not settled at the Check stage
The factual matters were complex as it included a zoning dispute (a valuation matter) and therefore required detailed investigation.
Can you clarify did you serve a DN or did you come to an agreement?
I issued an agreement offer to the ratepayers representative.
How did you determine this was a tertiary parade?
- The area was not a prime retail location
-The footfall in this area was generally driven by local residents rather than visitors or shoppers from other areas
-Types of businesses in the area were independent retailers, corner shops, takeaways and other small, locally focussed businesses.
What is A5 planning use? What would the planning use be now?
-A5 use class is for the sale of hot food for consumption off the premises
-Use class is A5 as planning permission has been secured for the shop to introduce a takeaway service.
Mode and category of the subject?
The mode and category of the subject is a shop
Is planning use determinative of the Mode and Category? Case law on this?
No, Fir Mill Ltd v Royton and Jones (1960) established that a property should be valued as its mode and category, a shop as a shop but not particular kind of shop.
You have stated A5 use but the photos in your submission show a dry cleaners. Can you explain?
My desk based review revealed that the subject property existed as a restaurant as at the material day.
There appears to have been some changes to the property since the material day. What would you consider if the property had undergone improvements?
Would any relief be due?
-The material date is when we consider the physical state of the property any physical changes after this date I would ignore.
-I would advise the client that for the 2017 list no reliefs are due for improvements. However as of 1st April 2024 improvement relief has come into effect.
What do you know about small business rates relief
No business rates payable on properties with RV of £12,000 or less, relief phased from £12,001 to £15,000.
Was the IP a small proposer? What would you consider a small proposer? How would it affect the way you approached this project?
-Yes, the IP was a small proposer
-A small proposer is one with RV’s below £51,000
-Small business rates multiplier would apply which is 49.9p for the 2024-25 financial year (54.6p for RV’s above £51,000)
Were the IP undergoing financial hardship? If there were, how would you handle this?
As part of the VO’s KPI’s cases where the IP is undergoing financial hardship are prioritised with the aim to resolve any such cases within 3 months (90 days) of receipt.
Types of conflict of interest?
-Financial interest
-Personal interest
-Commercial relationship
-Acting on both sides of conflict
RICS Guidance on conflicts? How did you adhere to this guidance?
-RICS Global Professional Statement on Conflicts of Interest 2017
- I adhered to the guidance by not advising the client whereby a conflict existed without obtaining informed consent from all parties affected.
If you had identified a Conflict of Interest in your case study, what would you have done?
- Note down conflict
- Make all parties affected aware of conflict
-Try and obtain informed consent if proceeding is the interest of all who may be affected
-Otherwise I’d advise the case to be allocated to another colleague.
How did you determine if the proposal valid?
- The proposal included all of the requirements set out in the CCA Non-domestic rating regulations 2017
Must include
-Name
-Address
-Contact details
-Grounds of proposal
-Evidence
What would you have done if the proposal was not lawful and complete?
- I would have issued a notice of refusal.
- Advised the client why their proposal was unlawful or incomplete.
-If proposal is incomplete then proposer may submit a second attempt within the balance of the time left from the original 4 month challenge window starting from the date on which the challenge was incomplete.
-If proposal is unlawful the client can submit a new check case if they still wish resubmit their proposal.
If there is a rent passing yet because the proposer had several properties they disclose a rent which is wrong by a couple of pounds, would this be invalid?
Yes, this would be invalid as the proposer would have
What type of significant alterations? Again, did you not check the planning history?
Planning history showed that the property had to renovations to be converted from a restaurant into a dry cleaners.
Were there any settlements in the previous 2010 list?
What other preliminary research did you do?
- I identified the contentions of the proposal.
- Consulted the RICS standards to ensure I understood the ethical and procedural standards that must be upheld in resolving this dispute.
-Looked at market reports to understand market trends for retail units in the area.
What is the RICS guidance note on risk management?
RICS Surveying safely 2nd edition 2018
Risk assessment steps?
- Risk identification
- Risk analysis
- Risk evaluation
- Risk mitigation and management
- Implementation of risk controls
- Monitoring and review.
- Communication and documentation
- Regular reassessment
How would you manage a risk if you found one?
After identifying a potential risk I would take the following steps;
Risk analysis - analyse the identified risks to understand their nature, cause and potential impact.
Risk evaluation - Prioritise the risks based on their potential impact and likelihood.
Risk mitigation and management - Develop strategies to mitigate or manage the risks
Implementation of risk controls - Put in place controls or actions needed to manage the risks effectively
Monitoring and review - continuously monitor the risks and the effectiveness of the risk management strategies
Communication and documentation - Document all the steps taken during the risk assessment process and ensure clear communication with all stake holders.
Regular reassessment - Ensure that new risks are identified and managed and existing risks are reassessed for their current relevance.
What preparations did you make prior to your inspection?
- Arranged inspection date with ratepayers representative.
- Notified line manager of upcoming inspection and updated my calendar accordingly
- Carried out pre-inspection checks (risk assessment).
-Checked asbestos register - Calibrated laser measure
-Made sure lone working device is operational
-Planned journey
What health and safety did you consider when inspecting?
-Ensure any necessary Personal protective equipment (PPE) is available and word
- Check for structural instability such as cracks in walls, sagging roof or compromised floors
-Be aware of any fire hazards
-Following lone working protocols
Describe the age and construction of the subject property?
- Mid terraced building built pre-1900s
- Traditional masonry construction with solid brick elevations and cement rendering
-With pitched slate tiled roof
How did you determine the age?
-Looking at the architectural style and building materials
-Checked planning records for permits/plans submitted when property was originally constructed.
- Used property age recognition software
Typical features of this type of property?
-Solid brick walls
-Flemish bond pattern
-Timber framing
- Slate roofs
Typical faults with a property this age?
- Rising damp due to absence of deterioration of damp proof course
- Mould caused by poor ventilation
-Subsidence and settlement causing cracks
-Sagging roofs due to weight of roof covering and deterioration of timber
How did you determine it was solid brick construction?
Exposed brickwork revealed stretcher and header pattern
What is the EPC rating?
D
What is the minimum EPC rating required from a commercial property?
-As of April 1, 2023 the minimum energy performance certificate rating required for a commercial property is E.
-This means that landlords cannot legally let or continue to let a commercial property if it has an EPC rating of F or G.