Justifying Technology Initiatives Flashcards
0
Q
A benefit of technology that is tangible is one that is?
A
Quantifiable and measurable
1
Q
Technology benefits facilities management in two primary ways: providing operations information and?
A
Facility operations
2
Q
Which is an intangible metric for technology justification?
A
Increased customer service.
3
Q
All of the following are reason of why automated buildings fail except?
A
Technological solutions were uniform
4
Q
The purpose of an ROI (return on investment) analysis is to translate anticipated benefits into?
A
Concrete financial metrics
5
Q
A difficulty in presenting benefits connected with a technology enhancement is that the benefits are often based on?
A
Assumptions and opinions
6
Q
The weakness in justifying market share and presence is?
A
They are difficult to quantify
