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Home Economics > June Exams > Flashcards

June Exams Flashcards

1
Q

What is a consumer ?

A

A consumer is someone who buys or used goods or services

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2
Q

Cash

A

Ad- Quick, efficient and cost cost effective.

A discount can be negotiated

Dis- Risk of loss or theft

Heavy to carry

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3
Q

Cheque

A

Ad- Safer than carrying large amounts of cash

A safe way to send money in the post

Dis - no longer accepted in some shops

You could run out of cheques

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4
Q

Debit card

A

Ad- No debt as money is taken directly from bank

Light and easy to carry

Dis- easily lost

Need a bank account

Some parts of Norway don’t accept debit cards

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5
Q

Credit card

A

Ad- can be used when travelling

Payment protection on single transactions over £100 and below £3,000

Dis- may tempt over spending

High interest rate

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6
Q

Store card

A

Ad - special discount

Member benefits

Dis- high interest

Regular monthly payments to be paid off

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7
Q

PayPal

A

Ad- details are protected

Quick to use

Dis- may forget login

May freeze account

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8
Q

Loan

A

Ad- you can put money towards a holiday, house etc. And gradually repay

Dis- interest

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9
Q

Higher purchase

A

Ad - buy now pay later

Dis - if payments aren’t continued the item is confiscated

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10
Q

Name 5 ways to stay safe online

A

Try not to make online purchases in public places

Protect your personal details

Protect your computer with firewall, anti virus and anti spyware software

Consider using an online directory it lists only the well known websites

Look for https in the Internet address the s stands for secure. And look for a padlock icon in the browser bar and look if the browser bar goes green

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11
Q

What does the consumer law cover

A 
Product quality 
Returning goods 
Repairs and replacements 
Digital content rights 
Delivery rights 
Supplying a service
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12
Q
  1. Product quality
A

Satisfactory quality - goods shouldn’t be faulty or damaged when you receive them.

Fit for purpose

As described

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13
Q

Returning goods

A

Full refund within 30 days

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14
Q

Repairs and replacements

A

After the 30 day period if goods become faulty the retailer must be given one opportunity to repair or replace the goods

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15
Q

Digital content rights

A

If your download is faulty you are only entitled to a repair or replacement but not money back.

If the repair is unsuccessful you have the right to receive a price reduction

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16
Q

Delivery right

A

If a retailer fails to deliver within the 30 days or on the date agreed you have the right to reject the purchase and get a full refund

17
Q

The consumer contracts regulations 2013 covers …

A
  1. A trader can no longer charge you for additional items added by a ore ticked box online
  2. You can cancel a service contract online 14 days after you enter it
  3. You should get a refund within 14 days of cancelling goods or services online or within 14 days of returning the goods to the trader
18
Q

The Food safety order (northern Ireland) 1991 covers

A

It is an offence to produce

Food unfit for human consumption

Has been declared injurious to health

Is falsely or misleadingly labelled or presented

19
Q

Name an organisation that protects the consumer

A

Citizens advice bureau / the embassy building Waterloo place

20
Q

What does the environmental health officers do

A

Noise pollution
Air pollution
River pollution
Illegal tipping

21
Q

Factors that affect consumer choice

A 
Personal 
Cultural 
Ethical 
Economic 
Physiological 
Psychological 
Social
22
Q

What are ethical issues

A

Can be defined as a problem or situation that requires a perish or organisation to choose between alternatives that must be evaluated as right or wrong. This can also refer to being morally acceptable or not

23
Q

What is fair trade

A

A tool for reducing poverty in developing nations. It’s a form of trade that builds good relationships between producers in developing regions of the world and consumers in developed countries

24
Q

What is anaemia

A

An illness caused by a low amount of iron in the blood causing tiredness and paleness

25
Q

List four iron rich foods

A

Lean red meat
Oily fish
Eggs especially the yolk
Dried fruit

26
Q

Symptoms of anaemia

A

Pale complexion
Tiredness
Headaches
Inability to concentrate

Home Economics (1 decks)

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