Job Characteristic Model Flashcards
What is motivation?
The processes that account for an individuals intensity, direction, and persistence of effort toward attaining organizational goals
What are the 3 key elements of motivation?
Intensity: the amount of effort put forth to meet the goal
Direction: Efforts are channeled toward organizational goals
Persistence: How long the effort is maintained
Define intrinsic motivation
Motivation that stems from the direct relationship between the worker and the task itself
Define Extrinsic Motivation
Motivation that comes from the work environment external to the task(ex. bonuses)
What processes are used to increase employee motivation?
- Job Characteristic Model
- Job crafting Theory
What are some practical tips for motivating?
- Demonstrate trust
- Empower, dont micromanage
- Make jobs more complete
- Be a good boss
- Encourage some people to become experts
- Hire self-motivated people
- drive out fear
- sack the slackers
Describe the Goal-setting theory
Motivation and performance can be maximized by assigning specific levels of goals for employees to attain
What are some reasons goals work?
- Goals tell an employee what needs to be done and how much effort is needed
- Goals activate a psychological drive
- Goals lead people to develop strategies to achieve them
- Goals direct attention
- goals increase persistence
What are the 5 core job dimensions?
Skill variety, Task identity, task significance, autonomy(how to do your job), and feedback
Describe the Job Diagnostic Survey
A questionnaire to measure the core job characteristics
How is the Motivating Potential Score (MPS) calculated?
(skill variety+Task identity+Task significance)/3 x autonomy x feedback
Describe job crafting
A process through which employees redesign their own jobs to better meet their own individual skills and needs
What are three different forms of job crafting?
- Taking more or less tasks
- Changing ones relationship at work
- Changing the cognitive perception of ones job
