job 1 Flashcards
How Do you motivate
1/ Give praise
2/Give Encouragement
3/Give responsibility
4/Acknowledge hard work
How do you dev trust
1/ Deliver on what you say
2/Deliver Results
What will be your biggest challenge
1/Meet customers expectations
2/Dev new relationships
3/Building a strong team
What makes a good team
What is important about being on a team
Individuals working together to a common Goal
A team player
++++++++++++++++++++++++++++++++++++++++++++++++++++
Knowing you role
Having a Goal
How do you analyse something
1/ Break it into Parts
2/ What is it worth
3/ What will it do
How do you challenge negative attitude
Force them to think positively
How do you deal with resistance to change
1/ open conversation
2/ get employee participation
3/ offer extra resources
4/ look at timing
Decision making Model
1/ gather
2/ analysis
3/ evaluate
4/ look at options
5/ test solutions
6/ make a decision
Challenge to implementing a project
1/ Scale
2/ Timing
3/ Budget
4/ change management
5/ technical migration
6/ dev all reports
5 style of leadership
1/ laise faire
2/ Democratic
3/ autocratic
4/ carismatic
5/ visionary
What skill do you require to be a PM
1/ planning
2/ organisation
3/ interpersonal
4/ communication
5/ result orientated
ERP
eliminates
Manual ERROR
Manual Entry
Control
labour
inventory
machines
Why Does a system Fail
1/ Faulty decision @start
2/ lack of direction
3/ lack of support
4/ under funded
5/ unrealistic time scale
6/ under training of users
7/ poor data
8/ detractors
SMART Goals
s -Specific
m -measureable
a -achievable
r -relevant
t -time bound
How do you develop people
1/ set goals
2/give responsibility
3/ measure against targets
4/ promote communications
5/performance meeting/ regular feedback
what motivates you
1/ helping people
2/ new challenge
3/ setting deadlines and achieving them
4/ reaching a goal
difference between a leader and a manager
leader = Listen &encourage & inspire
Manager = Plan & organise & control
did you ever motivate someone
siobhan
What is a Project
A project is a temp organisation that is created for the purpose of delivering one or more a products or service according to a business case
What would your manager say
- excellent interpersonal skill
- Good communicator
- very good organisation skill
- result orientated
What does your staff say
- Doesn’t micromanage
- willing to roll up his sleeves
- good motivator
what type of manager are you
doesnt have one style
look at the situation and the team
give clear direction and ack for feedback
then make a collective decision
if a MAJOR ISSUE
i would delegate quickly, pick up the slack myself and discuss thinks later
how do you address poor behavour
- listen
- Give clear feedback
- document
- be consistent
- set out consequence
Demonstrate you committment
- HR manager out sick during GDPR prep
- Barcode labels for customer retail store not scanning
