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JIRA ACP-620 Exam Study Certification > JIRA Basics > Flashcards

JIRA Basics Flashcards

1
Q

Name the 3 project types built into JIRA

A

Business
Software
Service Desk

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2
Q

Can you use an old project key that was previously used and renamed?

Example: Project key HATS was renamed to CAPS. Can you re-use HATS for a new project?

A

No. The old project key can be used in JQL queries, so you won’t have to update issue filters. All associated keys are freed up if you delete a project though.

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3
Q

Where can you set the default sharing for filters and dashboards to private?

A

Under Administration > System > User Interface section > Default User Preferences

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4
Q

Where can I control who can create shared objects?

A

Under Administration>System>Global Permissions>Create Shared Objects

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5
Q

How can I hide an Application Link?

A

After it has been added, go under Administration>Applications>Application Navigator and check the “Hide” box on the application link in question

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6
Q

Who can filters be shared with?

A

1) Group
2) Project Role/whole project
3) Any logged in user
4) Public (including not logged in users)

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7
Q

What is Offline Archiving?

A

Archiving a project offline means creating an XML backup, then deleting the project and all of its issue data from your live JIRA instance.

The project will no longer be available via the ‘Administration’ menu or the ‘Browse Projects’ list, and its issues will no longer exist in your live JIRA system.

Note: there is no easy way to restore a deleted project to your live JIRA instance.

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8
Q

Can you archive issues?

A

Yes, the basic method would be to filter for issues that you want to archive then bulk move them into a separate project which can then be archived online (which means hidden or read-only).

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9
Q

What is the default size limit for attachments?

What is the max size allowed?

A

default is 10MB, max is 2GB

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10
Q

Where would you go to change the Default Assignee for a project?

A

Project Settings > Users and Roles > Edit Defaults

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11
Q

What is an ‘issue collector’?

A

The issue collector allows you to easily embed a JIRA feedback form into your own website. This form is typically accessed by clicking a ‘trigger’ tab exposed along the edge of pages in your website.

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12
Q

What ‘issue constants’ values are translatable?

A

It is possible to easily specify a translated name and description for all values of the following ‘issue constants’:

  • the issue type field (for either standard and sub-task issue type)
  • the status field
  • the resolution field
  • the priority field
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13
Q

What is a Sub-Task?

A

Sub-tasks are a convenient way to organize projects and tasks that have multiple steps.

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14
Q

Can you convert a standard issue to a sub-task?

A

Yes. Select Move > Convert to Sub-Task

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15
Q

What are the storage limits of JIRA Cloud?

What happens if your Atlassian Cloud instance exceeds the storage limit?

A

0-500 users = 25GB
500+ users = 100GB

Your instance will not be suspended. They will work with you to archive attachments.

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16
Q

What is the user limit in Cloud?

A

2,000 users

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17
Q

How many gadgets are allowed on a dashboard?

A

20 (by default)

If you wish to raise this limit, edit the jira-config.properties file, set jira.dashboard.max.gadgets to your preferred value and then restart JIRA.

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18
Q

What property setting limits a list of resolutions on a transition?

A

jira. field.resolution.exclude

jira. field.resolution.include

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19
Q

What property controls who can edit an issue in a particular status?

A

jira.permission

Example: jira.permission.edit.group=jira-administrators

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20
Q

What property allows you to change the ordering of a list of transitions?

A

opsbar-sequence

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21
Q

What property translates a transition?

A

jira.i18n.title

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22
Q

Will sub-tasks inherit the security level of their parent issue?

A

Yes.

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23
Q

Can you translate Notifications?

A

Yes. You can translate notifications in the language support section of your project settings: go to Project Settings > Language Support.

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24
Q

When does a post function happen?

A

After a transition is performed.

25
Q

What is a condition? What is a condition related to?

What happens if a condition is not met/fails?

A

Conditions control whether a transition should be executed by the user. Examples:

  • allow only the reporter to execute a transition
  • allow only users with a certain permission to execute a transition
  • allow execution only if code has, or has not, been committed against this issue

Fails: user will not see the transition button and will not be able to execute the transition.

A “condition” will prevent a transition even appearing unless the issue matches certain conditions.

26
Q

An issue is either open or closed, based on the value of what field?

A

An issue is either open or closed, based on the value of its ‘Resolution’ field (not its ‘status’ field).

27
Q

Describe what a field configuration is.

A

A field configuration defines how fields behave for the project, e.g. required/options; hidden/visible.

28
Q

How are field configuration schemes used?

A

Field Configurations are mapped to issue types and are activated by placing them into Field Configuration Schemes. You associate the Field Configuration Scheme with one or more projects.

29
Q

A newly created screen in JIRA is not usable by a JIRA project until it has been associated with either of these:

A

An issue operation and issue type (via a screen scheme and then issue type screen scheme).
OR
A workflow transition.

30
Q

What is I use the Default Field Configuration Scheme?

A

This could lead to configuration clashes such as the following:

  • If a project requests a field to be hidden, every other project that might still require it will see the field disappear from its screens.
  • If a project requests a field to be marked as required, every other project will be forced to set a value for such a field in its screens.
31
Q

Describe what the issue type scheme is used for.

A

An issue type scheme determines which issue types will be available to a set of projects. It also allows to specify the order in which the issue types are presented.

32
Q

What do you need to do to delete a workflow?

A

You must first unassign it from all workflow schemes and draft workflow schemes.

33
Q

Describe what a workflow scheme is used for.

A

It allows you to define which workflows apply to given issue types and projects.

34
Q

What is a Screen?

A

An arrangement of fields that are displayed when the issue is created, edited or transitioned through workflow.

Identify what Screens are displayed when issues are created or edited by mapping Screens to issue operations using Screen Schemes.

To select which screen is displayed for a particular workflow transition, please select the workflow the transition belongs to and edit it.

Note: It is only possible to delete a screen if it is not part of a Screen Scheme and is not used in any workflows.

35
Q

What is a Screen Scheme?

A

A Screen Scheme allows you to choose what screens are shown for each issue operation.

Screen Schemes are mapped to issue types using Issue Type Screen Schemes, which can be associated with one or more projects.

Note: A screen scheme can only be deleted if it is not used in an Issue Type Screen Scheme.

36
Q

What is an Issue Type Screen Scheme?

A

Allows you to choose what Screen Scheme is used for each issue type.

An Issue Type Screen Scheme can be associated with one or more projects, to specify what Screen Scheme, and hence what Screen should be used for a particular issue operation for the projects’ issues.

37
Q

What is an Issue Security Scheme?

A

It allows you to control who can and cannot view issues.

They consist of a number of security levels which can have users/groups assigned to them.

When creating/editing as issue you can specify a level of security for the issue. This ensures only users who are assigned to this security level may view the issue.

38
Q

Describe components.

A

Components are sub-sections of a project.

They are used to group issues within a project into smaller parts.

You can set a default assignee for a component. This will override the project’s default assignee, for issues in that component.

You can make the following roles the default assignee of a component (overrides the project default assignee):

  • Project Default
  • Component Lead
  • Project Lead-Unassigned
39
Q

Name the four ways you can control a transition’s behavior.

A

Conditions
Validators
Triggers
Post-functions

40
Q

List the transition Condition options

A
  • Block transition until approved
  • Hide transition from user
  • Only Assignee (can transition)
  • Only Reporter (can transition)
  • Permission condition
  • Sub-task blocking condition
  • User is in Group
  • User is in custom field specified group
  • User is in Project Role
41
Q

What is a validator? List them.

A

It checks that any input made to the transition is valid before the transition is performed.

  • Permission validator
  • User Permission validator

A “validator” will check the entry of information on an issue as a user tries to transition, and reject it if it doesn’t match.

42
Q

When viewing an issue, will custom and system fields show if they have no value entered?

A

Custom fields will not show if there is no value in them.

System fields always show.

43
Q

Where do you edit the description that appears under a particular field when an issue is edited?

A

Field Configuration

44
Q

If distinct issue types in a single project require different fields from one another, is it possible to share the same Field Configuration?

A

No. A new field configuration should be added for each project/issue type combination which requires specific fields to be present and/or fields that express unique behavior.

45
Q

Can you remove a status from an active workflow?

A

No. You can only remove statuses from inactive workflows.

46
Q

Whom can we assign issue security to?

A
  • Application Access (any logged in user or just access to the JIRA core or software application)
  • User in a Custom Field (list a select list)
  • Project Role
  • Group
  • Reporter
  • Current Assignee
  • Project lead
  • Single user

Can sequentially add multiple options

47
Q

Can you connect a project to a HipChat room?

A

Yes. You can link JIRA projects with one or more HipChat rooms so that when issues are updated or created, messages are sent to the HipChat rooms that you specify.

48
Q

Can you have issues displayed in your HipChat room’s sidebar?

A

Yes. You can show issues on the sidebar of HipChat from a configured Issue Filter.

49
Q

What happens when you enter an issue key in a HipChat window? What do you need to enable?

A

With issue preview enabled, if you enter an issue key as part of a message, or paste a URL for the issue in any room in HipChat, you can receive a preview of the issue. This way, the entire room can see and be on the same page when discussing an issue, without ever having to leave the discussion.

50
Q

List the user default settings

A
  • Default outgoing email format: html
  • Apply Number of Issues displayed per Issue Navigator page: 50
  • Default sharing for filters and dashboards: Private
  • Notify users of their own changes: No
  • Autowatch own issues: Yes
51
Q

What does the Universal Plugin Manager (UPM) Audit Log show?

A

It shows when add-ons were installed, upgraded, deactivated, uninstalled.

52
Q

When you “Manage” add-ons, what are the four options available? What are the options you can click?

A

You can install/uninstall, update, enable, and disable add-ons here.

Audit Log
JIRA Update Check
Settings
Enter Safe Mode

53
Q

What options are available when you click Settings in the UPM?

A
  • Connect to Marketplace
  • Allow users to request add-ons
  • Email notifications (sends notifications about add-ons, like an add-on has been updated)
  • Auto-update add-ons
54
Q

Can you hide linked applications in the Application Navigator?

A

Yes.. You can also limit them to be seen only by certain groups.

55
Q

List password policy options

A

Disabled
Basic
Secure
Custom

56
Q

Can the component field be restricted to only allow one value?

A

No.

57
Q

What are two ways the Resolution value could be set in a workflow transition?

A

Validator or post-function

58
Q

What might you do to avoid sending a flurry of emails to your customers during a Bulk Change - such as Adding a Comment to a bunch of issues?

A

A JIRA administrator can temporarily disable outgoing mail.

59
Q

One of your Project Administrators made a variety of changes to the project, and now the Project Summary page is displaying incorrectly, what is the cause of this problem?

A

The Project Description includes an open HTML tag.

JIRA ACP-620 Exam Study Certification (7 decks)

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