JAPANESE CONVERSATION IN HOTEL

Question 1

May I have your passport?

Answer 1

パスポートをお願います

Question 2

May I make a copy of your passport?

Answer 2

パスポートをコピーさせていただいてもよろしいでしょうか

Question 3

May I have your name?

Answer 3

お名前をおうかがいします

Question 4

You will stay with us for one night?

Answer 4

一泊でございますね

Question 5

Could you fill in your name and address?

Answer 5

こちらに おなまえ と ごじゅしょう を お願いいたします

Question 6

The room is on the 5th floor.

Answer 6

おへや は 5 階 で ございます

Question 7

Check-out time is 12 pm.

Answer 7

チェックアウト の じかんは 12じ でございます

Question 8

Breakfast time is from 6 to 10. You can eat in the restaurant on the first floor

Answer 8

ちょうしょく は 6 じ から 10じ まで いっかい の レストラン で お願いいたします

Question 9

The room is 505

Answer 9

おへやは505 ごうしつ です

Question 10

I would like to leave my luggage first.

Answer 10

さき に にもつ を あずけたい です

Question 11

I’ll check it now

Answer 11

ただいま かくにん いたします

Question 12

I will take care of your luggage

Answer 12

おにもつ をあずから せていただきます

Question 13

Room 505 is on the 5th floor.

Answer 13

5 階 の 505 ごうしつ となっております

Question 14

please enjoy your stay

Answer 14

ごゆっくりおすごしくださいませ

Question 15

May I have your name please?

Answer 15

お名前をお伺いしてもよろしいでしょうか

Question 16

You have a reservation for a single room for three nights from today. Is that right?

Answer 16

今日から３泊でシングルルームのご予約を頂いている
Kyou kara sanpaku de singururuumu no goyoyaku wo itadaite iru

Question 17

Do you have a confirmation sheet of your reservation/ booking confirmation?

Answer 17

予約確認書はお持ちですか？
Yoyaku kakuninsho wa omochi desu ka?

Question 18

How much is the room charge (without breakfast)?
Note : 素泊まり(=sudomari) means to stay at room with no meals, just room

Answer 18

一泊、素泊まりでおいくらですか？
Ippaku sudomari de oikura desuka?

Question 19

How much is the room charge with breakfast?

Answer 19

一泊、朝食付きでおいくらですか？
Ippaku, choushoku tsuki de oikura desuka?

Question 20

We are sorry, but the room won’t be ready until 3:00.

Answer 20

申し訳ございません。３時になりませんとお部屋の準備ができません。
Moushiwake gozaimasen. Sanji ni narimasen to oheya no junbi ga dekimasen.

Question 21

OK, then could you hold my (our) luggage until check-in?

Answer 21

わかりました。それでは荷物をチェックインまで預かって頂けますか？
Wakarimashita. Soredewa nimotsu wo chekkuin made azukatte itadakemasu ka?

Question 22

Could we have connecting rooms?

Answer 22

二部屋続きの部屋にして頂けますか？
Futaheya tsuduki no heya ni shite itadakemasu ka?

Question 23

I’d like a room on an upper level floor.
Note: 下の方の階=shita no hou no kai = a room on lower level floor.

Answer 23

上の方の階の部屋にして下さい。
Ue no hou no kai no heya ni shite kudasai.

Question 24

The room is ready so you can check-in now

Answer 24

お部屋の準備ができましたのでチェックイン頂けます。
Oheya no junbi ga dekimashita node chekkuin itadakemasu.

Question 25

Could you fill out the registration card?

Answer 25

こちらのご宿泊カードにご記入頂けますか？
Kochira no goshukuhaku kaado ni gokinyuu itadakemasu ka?

Question 26

May I have your passport please?

Answer 26

パスポートをお預かりしてもよろしいでしょうか？
Pasuppooto wo oazukari shite mo yoroshii deshouka.

Question 27

Thank you very much. Here’s your passport

Answer 27

ありがとうございます。それではパスポートの方をお返し致します
Soredewa pasupooto no hou wo okaeshi itashimasu.

Question 28

Would like your room on a non-smoking floor?
Note : 喫煙フロアー = kitsuen furoaa = smoking floor

Answer 28

お部屋は禁煙フロアーで宜しかったでしょうか？
Oheya wa kin’en furoaa de yoroshikatta deshouka?

Question 29

non-smoking room

Answer 29

禁煙室 = kinnenshitsu

Question 30

smoking room

Answer 30

喫煙室 = kitsuenshitsu

Question 31

How would you like to pay?

Answer 31

お支払いはどの様になさいますか？
Oshiharai wa donoyou ni nasaimasuka?

Question 32

credit card, cash

Answer 32

クレジットカード/ 現金 Genkin

Question 33

Is breakfast included in the fee?

Answer 33

料金には朝食は含まれていますか？
Ryoukin niwa choushoku wa fukumarete imasuka?

Question 34

No. Breakfast is not included.

Answer 34

いいえ。御朝食は含まれておりません
Iie. Go choushoku wa fukumarete orimasen.

Question 35

Yes, breakfast is included.

Answer 35

はい、御朝食は含まれております
gochoushoku wa fukumarete orimasu.

Question 36

Breakfast and dinner are included

Answer 36

御朝食と御夕食が含まれています
Gochoushoku to goyuushoku ga fukumarete imasu

Question 37

There is a big public bath on the 4th floor.

Answer 37

大浴場が４階にございます。
Daiyokujou ga yonkai ni gozaimasu.

Question 38

We will bring your luggage to your room.

Answer 38

お荷物はお部屋の方にお持ち致します
Onimotsu wa oheya no hou ni omochi itashimasu.

Question 39

We will show you to your room

Answer 39

お部屋に御案内致します
Oheya ni goannai itashimasu.

Question 40

There is a safe box in the room.
金庫 = kinko

Answer 40

お部屋にセーフティーボックスがございます

Question 41

all the room has free WiFi access. Please enter this password.

Answer 41

すべてのお部屋で無料のWiFiがご利用頂けます。こちらのパスワードを入力下さい
subete no oheya de muryou no WiFi ga goriyou itadakemasu. Kochira no pasuwaado wo nyuuryoku kudasai

Question 42

What time would you like the taxi and where would like to go?

Answer 42

何時にどちらまで行かれますか？

Question 43

Please take care. / Have a nice day.

Answer 43

お気をつけていってらっしゃいませ。

Question 44

It’s already check-out time so…

Answer 44

チェックアウトのお時間ですが…

Question 45

I will stay one more night

Answer 45

あと１泊します

Question 46

What room?

Answer 46

お部屋番号をお願い致します

Question 47

Did you use minibar or telephone in the room

Answer 47

ミニバー、お部屋のお電話はご利用されましたか？
Minibaaa, oheya no odenwa wa goriyou saremashita ka?

Question 48

Here you are. If there is no mistake, please sign.

Answer 48

それではこちらになります。お間違いなければサインの方、お願い致します
Sore dewa kochira ni narimasu. Omachigai nakereba sain no hou, onegai itashimasu

Question 49

What’s this charge for?

Answer 49

これは何の料金ですか？
Kore wa nan no ryoukin desuka?

Question 50

This is a service fee

Answer 50

こちらはサービス料になります
Kochira wa saabisu ryou ni narimasu

Question 51

Could you keep my (our) luggage until 3:00?

Answer 51

すみません。３時まで荷物を預かって頂けますか？Sumimasen. Sanji made nimotsu wo azukatte itadakemasu ka?

Question 52

Certainly. We will keep them over there.

Answer 52

はい、それではあちらでお預かり致します
soredewa achira de oazukari itashimasu.

Question 53

Around what time will you be back?

Answer 53

何時頃、お戻りですか？
Nanji goro, omodori desu ka?

Question 54

Would you like us to call you a taxi?

Answer 54

タクシーをお呼び致しましょうか？
Takushii wo oyobi itashimashou ka

Question 55

This restaurant opens from 8am to 10pm.

Answer 55

このレストランは午前8時から午後10時まで開いています