Jane App

Question 1

Why do you want to work at Jane?

Answer 1

I believe in the product and its mission of making health care accessible. Empowering health care professionals from diverse backgrounds provide care in their communities - ultimately making healthcare more accessible - where trans women can feel welcome in the space to get the care they need.

Eg. Trans Esthetician and Laser technician serving the queer community

Walks the talk: builds community, events for ambassadors to understand challenges and improve Jane.

STAR: As a patient, more likely to stay on top of health care appointments. I’ve used Jane to book physiotherapy appointments.

Question 2

Why should we hire you? / What are your strengths?

Answer 2

Communicative / Team player / Adaptable

Organized for effective problem solving

Question 3

Maintaining and strengthening relationships with partners

Answer 3

Hot Docs Sponsorship placements
Artscape impact reports
Relevant programming (eg. webinars)

Question 4

Manage multiple projects simultaneously

Answer 4

STAR: Toy Story Land coverage

Question 5

How would you enhance Jane’s visibility and engagement through these channels?

Question 6

How do you ensure effective communication with different teams while working remotely?

Answer 6

STAR: The Weather Network, Hot Docs

Question 7

Example of coordinating events

Answer 7

STAR: Ways of Seeing opening panel and workshop

Question 8

Tell me about yourself

Answer 8

Technical coordinator at Hot Docs / 20 stakeholders
Production coordinator at Artscape / partners on programs

Question 9

What project are you most proud of and why?

Answer 9

STAR: Room Up Front partnership

Question 10

A campaign, the results, how you lead communications between teams

Answer 10

STAR: Hot Docs

General Approach: Clear protocols and definition of expectations / deliverables to build trust.

Question 11

**Was there a time you didn’t make a good first impression? How did you handle this?

Answer 11

STAR: Dropping Gems

Question 12

How would you approach content strategy and what have you done in the past?

Answer 12

STAR: The Bridge documentary series. Why this story, why now?

Question 13

How do you analyze partnership performance and market trends to provide insights and recommendations for improvement?

Answer 13

General approach:

STAR:

A.) Backstage Pass
B.) Room Up Front > Trading Floor

Question 14

When did you make a partner have a fantastic experience?

Answer 14

CANADALAND

Question 15

How many departments, and what type of departments have you worked with previously?

Answer 15

Hot Docs: Marketing, Production, Programming
Artscape: Programming, Fund Development

Question 16

When you made a significant contribution at your previous role?

Answer 16

STAR: Backstage Pass

Question 17

What interests you about this role?

Answer 17

Rewarding to orchestrate projects and teams to make space for collaboration.

Question 18

What is Jane’s mission?

Answer 18

Helping the Helpers.
We are here to help the helpers. We are one of the few allies to allied health practitioners in the health care space. We want what is best for them and their small businesses as they provide care to their communities.

Question 19

What is Jane’s vision?

Answer 19

A thriving community.
A thriving community of allied health care professionals succeeding in their businesses and providing amazing care to their patients. In every discipline, we want to be known, to be trusted, and to be helpful.

Question 20

What are Jane’s values?

Answer 20

Love Jane: you truly believe that Jane is the best choice for our customers, and you are proud to talk about, show off, and recommend Jane the app. This is the heart of our company mission: to help the helpers. Our love for Jane’s customers means we never oversell, we care about the user experience, and we build a product that actually meets their needs. It also means being curious. Always asking the why. Getting to the true heart of the question. Loving our customers means digging deep into their needs and solving for their actual problem.

Work Hard: Know the customer. Do your research. Because you love Jane.

Have Fun: Our goal at Jane is that everyone feels as much joy in their career as we do. Stressed because of high volume or cranky customers? Bored in your role? Feeling under appreciated? If you’re not having fun there’s a problem somewhere and we need to fix it.

Question 21

What do you know about Jane?

Answer 21

A platform that empowers health care professionals run their practice through features such as charting, payments, staff and appointment scheduling, reporting analytics, billing/insurance.

Question 22

Partnership Development: Identify and engage with potential new trade associations, expand our network and partnership opportunities

Answer 22

Idea:

Example: Room Up Front, POV Film, WIFT, HireBIPOC.

Question 23

Potential Partner Idea?

Answer 23

CanfitPro: Largest provider of education in the Canadian fitness industry. Delivers education, certifications, conferences, trade shows, and membership services.

Question 24

Example of event coordination: events, webinars to ensure Jane’s presence and participation are well-planned and impactful

Answer 24

Dropping Gems webinars: Music business
Hot Docs webinars: The business of podcasting (pitching, writing, analytics)

General approach: develop programming that speaks to relevant challenges for our audience.

Question 25

How would I identify new opportunities?

Answer 25

Artscape mandate alignment with partners POV Film, WIFT, Room Up Front.

Jane alignment:

Question 26

Planning: Strategy that leveraged partnership for maximum exposure and engagement

Answer 26

STAR: The Fight for Amendment 4 film screening in Seminole County

Engage the community around an issue that impacts them.

Question 27

What is a successful partnership?

Answer 27

STAR:

Ways of Seeing / Shop Issues = serving the goal of a similar audience, and delivering meaningful interactions / impact within that community

Production world: Delivering on all shot-lists according to technical specifications.