IV. Standard Work Flashcards

1
Q

1a. Understand the importance of Standard Work

What is Standard Work?

A

Standard work is documented process, procedure, and task instructions.

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2
Q

1b. Understand the importance of Standard Work

What are some benefits of Standard Work?

A
  1. Best practices are documented
  2. Processes become repeatable and consistent
  3. Waste and flow problems become apparent
  4. Provides a baseline for benchmarking
  5. Provides a training standard
  6. Enables a culture of continuous improvement
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3
Q

2a. Describe the different types and formats of Standard Work

What are the 3 different types of Standard Work?

A
  1. Strategic
  2. Operational
  3. Procedural
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4
Q

2b. Describe the different types and formats of Standard Work

What are some examples of Strategic Standard Work?

A
  1. Corporate Policy
  2. Roadmap
  3. Strategic Plan
  4. SIPOC
  5. Impact Maturity Matrix (IMM)
  6. Value Stream Map (VSM)
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5
Q

2c. Describe the different types and formats of Standard Work

What are some examples of Operational Standard Work?

A
  1. Process at a glance
  2. Product-Quantity (PQ) Analysis
  3. Process Matrix
  4. Spaghetti chart
  5. Time study
  6. Process capacity sheet
  7. Bar chart
  8. Process map
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6
Q

2d. Describe the different types and formats of Standard Work

What are some examples of Procedural Standard Work?

A
  1. Work instructions
  2. Operating procedure
  3. Activity description
  4. Electronic file standard
  5. Checklist
  6. Visual control
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7
Q

3a. Understand how Standard Work is applied

What did you learn from “The Happy Pig” game?

A
  1. Lack of Standard Work creates inconsistent results
  2. Standard Work should be continually improved
  3. A cross-functional team is important for developing effective Standard Work
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8
Q

4a. Understand the constant evolution of Standard Work

What determines whether Standard Work is evolving to become effective?

A
  1. Is valued by the user, is readily available and is utilized regularly
  2. Its effectiveness is related to customer metrics
  3. Is continually reviewed, updated, and communicated
  4. Simplifies work without inhibiting creativity
  5. Is used as the baseline for improvements
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