ITI-107 Module 1 Flashcards

1
Q

What size Torx screwdriver set is used for a laptop?

A

T15

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2
Q

Another name for the computer case

A

Chassis

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3
Q

What do you use to test a network port?

A

Loopback plug

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4
Q

What does DIMM stand for?

A

Dual Inline Memory Module

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5
Q

What are DIMM slots?

A

Slots for RAM

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6
Q

Which components utilize Form Factors?

A

Desktop cases, Power Supplies, and Motherboards

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7
Q

What are the 2 most used Form Factors?

A

ATX & microATX

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8
Q

What does ATX stand for?

A

Advanced Technology Extended

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9
Q

What connectors does an ATX Power Supply have?

A

4 or 8 pin aux connector, 24 pin P1 Connector, 6& 8 pin PCIe connectors, SATA connector

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10
Q

What does the 4 or 8 pin aux connector do?

A

Provides an additional 12V of power to CPU

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11
Q

What does the 24 pin P1 connector do?

A

Powers the motherboard

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12
Q

What do the PCIe connectors do?

A

Connects to the video card

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13
Q

What draws the most power in a system?

A

Video cards/GPU

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14
Q

What is different about microATX?

A

Fewer expansion slots, less power supplied to motherboard, smaller case size, fewer power supply connectors

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15
Q

Where is the processor located?

A

Under the fan

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16
Q

What do you call the port panels in the front & back of the case?

A

IO panel (Input-Output)

17
Q

What keeps the motherboard from touching the case?

A

Standoffs

18
Q

What does POST stand for?

A

Power-On Self Test

19
Q

What does a POST diagnostic card do?

A

Tests if the firmware is communicating properly with the hardware by monitoring the boot process and reporting errors.

20
Q

Where is the POST card installed?

A

Expansion slots

21
Q

How can you test the output of each connector on a power supply?

A

Power Supply Tester

22
Q

How do you measure voltage, resistance, or continuity?

A

Multimeter

23
Q

Which color on a multimeter is positive?

A

Red

24
Q

Which color on a multimeter is negative?

A

Black

25
Q

In what order do you install components?

A

Power supply, drives, motherboard, cards

26
Q

How do you know which pin is pin 1 on larger connectors?

A

A small triangle on the connector marks it.

27
Q

What can cause the computer to not turn on after putting it back together?

A

Poorly installed RAM

28
Q

What gives laptops the ability to be touch screen?

A

Digitizer

29
Q

What ports are common to laptops?

A

USB, network, audio ports

30
Q

What is the technical term for a network port?

A

RJ-45

31
Q

What allows a laptop to connect to a full-sized keyboard, monitor, and other devices?

A

Docking stations and port replicators

32
Q

What is the first step when working on a laptop?

A

Find out if it’s under warranty.

33
Q

What information does technical support need you to have ready when servicing a laptop?

A

Model & serial number, purchaser name, phone number, and address