ITF EXAM Flashcards
Decimal
also referred to as base 10
express ten different numbers using a single digit in the range 0-9
values more than ten require 2 digits of decimal to express
Binary
each single digit can express two values
range 0 to 1
can represent on/off states of transistors
can be referred to as base 2
Hexadecimal
16 different numbers using a single digit
range 0-F
A-F = 10-15
IPv6 and host addresses are expressed using hex
Conversion
byte is 8 bits
double-byte is 16 bits
Kilobyte, Megabyte, Gigabyte, Terabyte, Petabyte
Throughput Units
Kbps, Mbps, Gbps, Tbps
Always base 10
how much data is transferred over a link
Integers
whole numbers
consumes 1 to 8 bytes of computer storage
Float
decimal fractions
consumes 4 and 8 bytes of storage
could be whole numbers too ie: 4.0
Boolean
special numeric data type indicating that something is either True/False with a 1 or 0
consumes a single bit of storage
Char (characters)
single textual char
letter, symbol, number
one byte of storage
cannot perform math operations
String
collection of text characters
no storage limit
string length defined with data type
Unicode (Data Representation)
enables to handle data and express it across platforms in a uniform way
ASCII can be expressed
ASCII (Data Representation)
each number or character in a text file or string is represented by seven bit binary number
seven bit binary 128 different values can be expressed (0-127)
Basics of computing
input, processing, output, storage
Input
command or info made availabe for computer
Processing
retrieval, modification, manipulation
Output
info sent out
Storage
used to retain digital data
SSD, CD, USB
Troubleshooting Steps
- Identify the problem
Gather information
Duplicate the problem, if possible
Question users
Identify symptoms
Determine if anything has changed
Approach multiple
problems individually - Research knowledge base/
Internet, if applicable - Establish a theory of probable cause
Question the obvious
Consider multiple approaches
Divide and conquer - Test the theory to determine the cause
Once the theory is confirmed
(confirmed root cause), determine
the next steps to resolve the problem
If the theory is not confirmed,
establish a new theory or escalate - Establish a plan of action to resolve the
problem and identify potential effects - Implement the solution or
escalate as necessary - Verify full system functionality
and, if applicable, implement
preventive measures - Document findings/lessons
learned, actions, and outcomes
RJ - 11
Telephone Connector
4 to 6 wires
RJ - 45
Ethernet Connector
8 pin connection
most commonly connected to CAT 5
Wireless Ethernet connections
WiFi, Bluetooth, NFC
Bluetooth
3 classes:
class 1, 100mW, 100meters 328ft
class 2, 2.5 mW, 10 meters, 33 feet
class 3, less than 10 meters
most Bluetooth devices use class 2 radios
NFC
Near Field Communication:
Apple Pay, Enables file transfer, tap to print
Peripheral Devices
USB, FireWire, Thunderbolt, Bluetooth, RF