ISP640 Flashcards
which of the following statements is the BEST indicator that the new software project was successful?
a) The project’s product, a software system, was a week late and 5% over budget, but 3 months later was found to have met the company’s goal of reducing service callbacks by 20%
b) The project’s product, a software system, was completed two weeks ahead of time, freeing up the entire development team to begin work on other projects
c) The project’s product, a software system, was enthusiastically accepted by all end users who were able to begin using it after completing only a half-day training session
d) The project’s product, a software system, was completed right on schedule and was delivered RM15,000 under the RM150,000 budget allocation
a) The project’s product, a software system, was a week late and 5% over budget, but 3 months later was found to have met the company’s goal of reducing service callbacks by 20%
Encik Harun is responsible for managing a new project related to new Human Resource Management System in his organization. In order to ensure the success of the project, he needs to involve in the creation and communication of the project charter. What are the roles of Encik Harun as Project Manager during this process?
i. Participating in the creation of the project charter
ii. Permitting the expenditure of resources
iii. Authorizing solutions regarding the issues that are affecting the project
iv. Being involved early in the process of developing project charter
v. Understanding how the project aligns with organizational strategy
vi. Communicating business goals to team members and other stakeholders
a) i, ii, iv, v and vi
b) all above
c) i, iv, v and vi
d) ii, iii, iv and v
c) i, iv, v and vi
which of the followings are components of a business case?
i. Description of problem or opportunity
ii. Objectives of writing the business case
iii. Objectives of the project
iv. Analysis of the alternatives
v. Recommendation of one alternatives
a) i, ii and iii
b) i, ii, iv and v
c) i and iv
d) i, ii, iii and iv
b) i, ii, iv and v
Which of the following statement is TRUE regarding starting a project without a charter?
i. Project charter is a supporting document for the stakeholders that give brief idea on what was agreed upon and how the project it will be accomplished.
ii. Managing expectations of different stakeholders can be an increased challenge without a formal approved charter
iii. There is no risk of greater number of changes and disruption without a project charter
iv. The project manager will be undermined since the project manager would lack formal authority
a) i and iv
b) ii and iii
c) ii and iv
d) i, ii and iii
a) i and iv
Time Boxing is one of the estimation technique that can be used in project management. Which of the following statements is FALSE regarding Time Boxing?
a) Often used in waterfall projects
b) A box of time is allocated for a specific activity, task or deliverable
c) Can focus a team if used effectively
d) Can demoralize a team if not used effectively
a) Often used in waterfall projects
Miss Farah has just joined Best International Service department as a senior project manager. SHe noted that lessons learned from past projects are not fully documented. She decided to call a meeting to all project managers and explains why lessons learned is necessary. She wanted to focus the historical information in lesson learned report that can be used as reference for another project in future. What is the BEST approach can describe this process?
a) A value-drive approach
b) Project management approach
c) Knowledge management approach
d) Socia-technical approach
c) Knowledge management approach
A project that increased market share would impact the ___ area of an organization
a) Customer
b) Strategic
c) Operational
d) Financial
b) Strategic
The following criteria is best describing a _______
- Briefly explain about the project plan
- Describe the project’s infrastructure
- Describe the project’s Measurable Organizational Value (MOV)
- Show the project governance
a) Business Case
b) Project Proposal
c) Project Charter
d) Project Plan
c) Project Charter
Encik Rahman is responsible for managing a project that deals with UITM network infrastructure. Progress in the past has been smooth but lately in the past few months he has observed a schedule and budget overrun. He decided to hold a meeting with his team members. During the discussion Encik Rahman realized that the team members went ahead and made changes at the request of the client on site. He pretty sure the changes were not a part of the project scope statement. This is an example of ______
a) Sope leap
b) Scope creep
c) Identity risks
d) Integrated change control
b) Scope creep
In which of the following project phases is the project schedule developed?
a) Conceptual
b) Design
c) Planning
d) Implementation
c) Planning
