IPS And PSM Flashcards

1
Q

What are ways your can demonstrate pro social behaviour

A

By listening
Being assertive
Giving hope
Believing in change

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2
Q

What are the ways of demonstrating bad practice of pro social modelling

A

Being passive
Judgementive comments
Making people feel ashamed
Ordering people

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3
Q

What is the Betari box

A

How our attuned and behaviour affects the attributes and behaviour of others

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4
Q

What are some barriers to communication

A

Language
Cultural
Disability
Mental health

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5
Q

Good communication requires three elements ..l what are they

A

Tone
Word
Body language

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6
Q

Five levels of rapport

A
Ritual cliche 
Sharing information
Idea and judgement
Feelings and emotion 
Peak support
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7
Q

What are the five stages of development

A
Forming
Norming 
Storming 
Performing 
Adjoring and transforming
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8
Q

What do you do to challenge behaviour

A

Say what you see
What impact it has had
What can be done differently

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9
Q

What are the impact of pro social behaviour

A

Build trust
Promote self worth
Safer

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