IPS

Question 1

Intra-personal

Answer 1

Conflict within the individual

Question 2

Interpersonal

Answer 2

Conflict between two or more people

Question 3

Intra-group

Answer 3

Conflict within a group

Question 4

Inter-group

Answer 4

Conflict between two or more groups

Question 5

Managing Conflict

Answer 5

Using communication and cooperation to come to an inclusive solution.

Question 6

Leadership

Answer 6

Influencing others to agree and support to accomplish a common task.

Question 7

Negotiation

Answer 7

Achieving agreement through discussion and listening to different views.

Question 8

Compromise

Answer 8

Finding a middle ground or solution that both parties are happy with.

Question 9

Facilitation

Answer 9

External party assisting the process to come to a solution.

Question 10

Mediation

Answer 10

External party assists in the negotiation process.

Question 11

Arbitration

Answer 11

Third party is used to resolve the conflict - they make the decision

Question 12

Why are they needed?

Answer 12

Any decisions regarding a person’s health often causes conflict.