Inventory & Purchasing Flashcards
What are Customer Assets?
Customer Assets define serviceable items related to a service location.
Assets can only be created manually, not auto-added to a service location
False - manually or automatically
Products can be set to auto-create Customer Assets when Work Order is closed.
True
Work Orders cannot be associated with specific Customer Assets (ex. preventative maintenance)
False
Managing inventory is done at a _________ level.
Warehouse
What 3 Inventory actions can you perform at a Warehouse level?
View Product Inventory - See quantity available, allocated, on hand, and on order for each warehouse
Inventory Adjustments - Adding or subtracting inventory to or from a warehouse
Inventory Transfers - Changing the warehouse location of product inventory
A truck can be considered a Warehouse.
True
Field Service does not include Purchase Order functionality.
False
What are the 3 steps of the Purchase Order process?
1) Request products from a vendor by generating a PO
3) Get internal approval
4) Receive product and document with a PO Receipt
The total amount of a purchase order is controlled by the child ‘purchase order products’ that are related to it
True
What are the 3 ways of returning a product?
1) Return to Vendor
2) Return to Warehouse
3) Change equipment ownership
All product returns are initiated with an ___.
Return Merchandise Authorization (RMA)
A return is not finalized until an ____ receipt is generated.
RMA
