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MACRO TOURISM > Introduction to Tourism > Flashcards

Introduction to Tourism Flashcards

1
Q

usual places

A

Department of Tourism (DOT)

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2
Q

usual environment

A

United Nations World Tourism Organization (UNWTO)

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3
Q

behavior of tourists and what they need and seek

A

Demand Sided Focus

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4
Q

products offered and experiences

A

Supply Sided Focus

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5
Q

traveler taking a travel outside usual place (EXCEPT FOR BEING EMPLOYED)

A

Visitor

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6
Q

visitor taking trips with OVERNIGHT STAY (DOMESTIC, INBOUND, OUTBOUND)

A

Tourist

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7
Q

no overnight ; same day trip

A

Excursionist

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8
Q

tangible and intangible elements of a trip

A

Tourism Product

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9
Q

a tourism product that can be held physically

A

Tangible

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10
Q

a tourism product that cannot be held physically but can only be experienced.

A

Intangible

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11
Q

movement of people or objects

A

Travel

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12
Q

departure and return

A

Trip

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13
Q

act of providing food, beverage and lodging

A

Hospitality

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14
Q

origin of the word Hospitality and its meaning

A

Hospes - guest / visitor

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15
Q

planning industries

A

Hospitality Management

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16
Q

refers to the businesses

A

Hospitality Industry

17
Q

makes direct contact with the guests

A

Front of the House

18
Q

performing behind the scenes

A

Back of the House

19
Q

travel within the country

A

DOMESTIC TOURISM

20
Q

non-residents traveling in the country

A

INBOUND TOURISM

21
Q

country traveling to another country

A

OUTBOUND TOURISM

22
Q

inbound & outbound

A

INTERNATIONAL TOURISM

23
Q

experiences ; products can’t be felt physically

A

INTANGIBILITY

24
Q

products are primarily services / cannot be separated

A

INSEPARABILITY

25
Q

helps minimize losses

A

PERISHABILITY

26
Q

services are rendered by humans to humans

A

VARIABILITY

27
Q

the service is bought but not the product/room itself

A

ABSENCE OF OWNERSHIP

28
Q

peak season

A

SEASONALITY

29
Q

involves other sectors’ products that makes a whole new product to operate

A

MANUFACTURED BY MANY PRODUCERS

MACRO TOURISM (2 decks)

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