Introduction to Tourism Flashcards
usual places
Department of Tourism (DOT)
usual environment
United Nations World Tourism Organization (UNWTO)
behavior of tourists and what they need and seek
Demand Sided Focus
products offered and experiences
Supply Sided Focus
traveler taking a travel outside usual place (EXCEPT FOR BEING EMPLOYED)
Visitor
visitor taking trips with OVERNIGHT STAY (DOMESTIC, INBOUND, OUTBOUND)
Tourist
no overnight ; same day trip
Excursionist
tangible and intangible elements of a trip
Tourism Product
a tourism product that can be held physically
Tangible
a tourism product that cannot be held physically but can only be experienced.
Intangible
movement of people or objects
Travel
departure and return
Trip
act of providing food, beverage and lodging
Hospitality
origin of the word Hospitality and its meaning
Hospes - guest / visitor
planning industries
Hospitality Management
refers to the businesses
Hospitality Industry
makes direct contact with the guests
Front of the House
performing behind the scenes
Back of the House
travel within the country
DOMESTIC TOURISM
non-residents traveling in the country
INBOUND TOURISM
country traveling to another country
OUTBOUND TOURISM
inbound & outbound
INTERNATIONAL TOURISM
experiences ; products can’t be felt physically
INTANGIBILITY
products are primarily services / cannot be separated
INSEPARABILITY
helps minimize losses
PERISHABILITY
services are rendered by humans to humans
VARIABILITY
the service is bought but not the product/room itself
ABSENCE OF OWNERSHIP
peak season
SEASONALITY
involves other sectors’ products that makes a whole new product to operate
MANUFACTURED BY MANY PRODUCERS
