Introduction to Retailing Flashcards

1
Q

It is any firm that sells a product or provides a service to the final consumer in a store, through the mail, over the telephone, through the Internet, door-to-door, with a push cart on the street, or through a vending machine. It doesn’t matter what is being sold, all are a form of?

A

Retailing

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2
Q

They are must be vigilant in identifying and understanding any factors that might affect families’ spending priorities if they are to remain successful.

A

Retailers

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3
Q

It is embedded in the word retail is one of the most important trends in the retail industry.

A

E-Tailing

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4
Q

These are retailers that operate out of a physical and geographic based building or store.

A

Bricks-and-mortar Retailers

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5
Q

The fastest growing form of e-tailing or e-commerce is beginning to be known as?

A

M-Tailing or M-Commerce

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6
Q

These are digital services that can be downloaded to one’s phone or tablet. Services provided range from those designed to enable the playing of an electronic game, to viewing a magazine, locating a restaurant, or even getting medical advice.

A

Apps

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7
Q

Some bricks-and-mortar retailers may have to discontinue some product categories as consumers engage in an activity in which occurs when the consumer gets needed information in the stores and then orders it online for a lower price and to avoid paying state sales tax.

A

Channel Surfing

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8
Q

It is a discount or low-price retailing allows retailers to improve their operating efficiency and thus enables them to continue to lower prices. This occurs because when operating a store, many costs are fixed, such as rent and occupancy. Thus, as sales rise, the rent and occupancy costs a percentage of sales decline.

A

Price Competition

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9
Q

Other significant changes in retailing over the past decade have resulted from changing demographic factors.

A

Demographic Shifts

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10
Q

It is a retailing term that compares an individual store’s sales to its sales for the same month in the previous year.

A

Same-store Sales

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11
Q

It refers to a retailer’s sales as a percentage of total market sales for the merchandise line or service category under consideration.

A

Market Share

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12
Q

This is where the more merchandise customers see, the more they will buy.

A

Store Size

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13
Q

It is the result of the pressure being placed on many retailers to increase profits by carrying additional, unrelated merchandise or services so as to increase store traffic.

A

Scrambled Merchandising

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14
Q

It derives from its marketing strategy which carry a large amount of merchandise in a single category at such low prices that it makes it impossible for customers to walk out without purchasing what they need, thus “killing” the competition.

A

Category Killer

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15
Q

This term refers to the practice of selling only to a specific market segment, you specialize in a particular type of product or sometimes a few closely related ones.

A

Niche Retailing

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16
Q

It can help the reader understand competition, retail strategy, and the changes that occur in retailing.

A

Categorizing Retailers

17
Q

It refers to the retailers with several units are a stronger competitive threat because they can spread many fixed costs, such as advertising and top management salaries, over a larger number of stores and can achieve economies in purchasing.

A

Number of Outlets

18
Q

It shows how much gross margin (net sales minus the cost of goods sold) the retailer makes as a percentage of sales; this is also referred to as the gross-margin return on sales.

A

Gross-Margin Percentage

19
Q

It is where retailers have been classified according to their location within a metropolitan area, be it the central business district, a regional shopping center, or a neighborhood shopping center or as a freestanding unit.

A

Location

20
Q

This is where many retail trade associations classify retailers by sales volume or number of employees.

A

Size

21
Q

This path is very people-skill oriented as you will be responsible for in-store promotions, displays, customer service, building maintenance, and store security.

A

Store-Management Path

22
Q

The analytical retail manager is a finder and investigator of facts. These facts are summarized and synthesized so a manager can make decisions systematically.

A

Analytical Method

23
Q

It is where the creative retail manager is an idea person. This retail manager tends to be a conceptualizer and has a very imaginative and fertile mind capable of creating a highly successful retail chain.

A

Creative Method

24
Q

It is the synthesis of creativity and analysis is necessary in all fields of retailing. One retail expert noted that “many successful merchandisers are fast duplicators rather than originators.”

A

A Two-Pronged Approach