Introduction to Organizational Behavior Flashcards
1
Q
extraversion
A
- Act first, think/reflect later
- Enjoy people
- Open and energized by outside world
- Feel deprived when cut from outside world
2
Q
- Individual/human behavior
- Organization
- Interface of the individual in the organization
A
What are the 3 areas of consideration when learning about organizational behavior?
3
Q
organizational behavior
A
study of what people think, feel, and do in and around organizations
4
Q
introversion
A
- Think/reflect then act
- Quiet time to recharge batteries
- Internal motivation
- One-on-one communications
5
Q
sensing
A
- Live in the now
- Common sense, practical solutions
- Memory recall great for details
- Doesn’t like guessing
- Improvise from past experiences
6
Q
intuition
A
- Live in the future
- Imagination, creative
- Comfortable with guessing, fuzzy data
7
Q
thinking
A
- Search for facts, logic
- Notice tasks and work to be accomplished
- Objective, critical assessments
- Conflict okay
8
Q
feeling
A
- Personal feelings impact decisions
- Sensitive to people’s needs
- Seeks consensus
- Unsettled by conflict
9
Q
judging
A
- Details before action
- Stays ahead of deadlines
- Routines, standards, targets to manage life
10
Q
perceiving
A
- Pan as you go
- Multitask (lots going on simultaneously)
- Works best under pressure
- Avoid commitments that prevent flexibility, freedom, and variety
11
Q
leadership charactersitics
A
- Character
- Charisma
- Commitment
- Competence
- Courage
- Discernment
- Focus
- Generosity
- Initiative
- Listening
- Passion
- Positive Attitude
- Problem Solving
- Relationships
- Responsibility
- Security
- Self-Discipline
- Servanthood
- Teachability
- Vision
12
Q
Tony Robbins
A
- American motivational life coach who created a multifaceted business empire by preaching a gospel of self-improvement
- Focuses on financial success and tailors his services specifically to entrepreneurs, business owners, and wealthy people
13
Q
John Maxwell
A
- American author, speaker, and pastor who has written many books focused on leadership
14
Q
Stephen Covey
A
- American educator, author, businessman, and keynote speaker
- Wrote many books on leadership, his most popular being “The 7 Habits of Highly Effective People”
15
Q
Spencer Johnson
A
- American physician and author
- Wrote the “One Minute Manager” with Ken Blanchard
16
Q
Ken Blanchard
A
- American author, speaker, and business consultant
- Writes books on leadership that have influenced the day-to-day management and leadership of people and companies throughout the world
17
Q
Simon Sinek
A
- American author and inspirational speaker
- Is known for popularizing the concept of “Why” in his first Ted Talk in 2009
18
Q
Cy Wakeman
A
- A drama researcher, international leadership speaker, and consultant
- Founded Reality-Based Leadership in 2001
19
Q
Chester Elton
A
- A leadership speaker who presents every year to more than 60 executive leadership groups and association audiences
- Provides real solutions to leaders looking to manage change, drive innovation, and deal with anxiety and lead a multi-generational workforce
20
Q
Mark Sanborn
A
- Author, professional speaker, and entrepreneur
- Has written many books on leadership, including his most popular “The Fred Finder”
21
Q
Fawn Germer
A
- Author and keynote speaker
- Nominated 4 times for a Pulitzer Prize as an investigative reporter
22
Q
Robin Sharma
A
- Canadian writer
- Self-published “MegaLiving”, a book on stress management and spirituality
23
Q
Fredrick Taylor
A
- American inventor and engineer who is know as the father of scientific management
- Taylorism (his system of industrial management), greatly influenced the development of industrial engineering and production management
- Suggested that production efficiency in a shop or factory could be greatly enhanced by close observation of individual workers and elimination of waste time and motion in their operation
24
Q
Harrington Emerson
A
- American efficiency engineer and business theorist who founded the management consultancy firm Emerson Institute in NYC in 1900
- Known for his pioneering contributions to scientific management
- Distinguished his system for scientific management based on 3 characteristics
- Called it system “efficiency” rather than “scientific management”
- Opposed functional management
- Used a wage system
25
Q
Henri Fayol
A
- French mining engineer, mining executive, author and director of mines who developed a general theory of business administration (Fayolism)
- 6 Types of Organizational Activity
- 5 Functions of Management
- 14 Principles of Management
26
Q
Max Weber
A
- German sociologist and political economist best known for thesis of the “Protestant ethic”
27
Q
Mary Parker Follet
A
- American social worker, management consultant, philosopher, and pioneer in the fields of organizational theory and organizational behavior
- Mother of Modern Management
- Advocated for what she saw as the far more important human element, regarding people as the most valuable commodity present within any business
- Actively wrote about and explored the role people had on effective management, and discussed the importance of learning to deal with and promote positive human relations
28
Q
Elton Mayo
A
- Australian-born psychologist who became an early leader in the filed of industrial sociology in the U.S., emphasizing the dependence of productivity on small-group unity
29
Q
Kurt Lewin’s 3 Styles of Leadership
A
- Authoritarian
- Laissez-faire
- Democratic
30
Q
Kurt Lewin’s 3 Steps to Changing Behavior
A
- Unfreezing
- Going through the process of behavior change
- Freezing
31
Q
Chester Barnard’s 4 Functions of Executives
A
- Have policies and procedures in place
- Build relationships to gain services from people to be able to do the job
- Formulate goals and objectives
- Manage people
32
Q
Maslow’s Theory of Motivation/Needs
A
- Self-Actualization
- Esteem
- Love and Belonging
- Safety Needs
- Physiological Needs
33
Q
Theory X
A
- Employee’s dislike work
- Emphasis on continuous monitoring and supervision
- Rewards and Punishments are used for motivating employees
- Management believes employees work is based on their own self-interest
- “We vs. They” relation between management and employees
34
Q
Theory Y
A
- Employees are self-motivated, enjoys their work, and ready to take more responsibility
- Believes that employees can work without supervision
- Giving more responsibility, and empowering to make decisions are used for motivating employees
- Collaborative and cordial relations between management and employess
35
Q
Douglas McGregor
A
- Theory X
- Theory Y
36
Q
W. Edward Deming
A
- Had ideas about how managers should enact systems
- Came up with if you have variations in ways you do things quality could suffer
- the knowledge of psychology is important in working with people
37
Q
William Ouchi
A
- Looked at work from the standpoint of Japanese Concept
- CQI
- Theory Z
38
Q
Theory Z
A
people want to get paid, but also want to like their job
