Introduction to Marketing Flashcards

1
Q

What is Marketing?

A

Process of Communicating and giving value to consumers

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2
Q

What is the organization?

A

Business

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3
Q

What are stakeholders?

A

Consumers

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4
Q

What is the aim of marketing?

A

Make selling unnecessary

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5
Q

Goals of Marketing

A

Promote value, satisfy the changing needs and wants of consumers

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6
Q

Explain the Marketing System

A

-

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7
Q

What is outer loop?

A

exchange of information and communication

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8
Q

What is inner loop?

A

Exchanging goods and services for money

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9
Q

What is being marketed?

A

Products are intangible and tangible goods that are being marketed?

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10
Q

Examples of tangible goods?

A

Goods, products

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11
Q

Examples of intangible goods

A

Ideas, knowledge

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12
Q

Function of marketing

A

Develop a product

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13
Q

1970s-1980s (Customer Management)

A

Tha main goal is to know the customers

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14
Q

1990s-2000s (Brand Management)

A

Focused human emotions, brand equity

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15
Q

Traditional Approach to Marketing

A

Traditional means to market the business

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16
Q

Contemporary Approach to Marketing

A

Modern techniques, social media

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17
Q

What are the needs?

A

Basic forces that motivate a person to do something

18
Q

Real needs

A

Need mo ng phone kasi nasisira na

19
Q

Light needs

A

Masaya ka pag nakuha mo yung phone kasi madaming freebies

20
Q

Secret needs

A

Ayaw mo ng ibang phone, kasi iPhone lang gusto mo

21
Q

Physiological Needs

A

Needs to survive (food, water)

22
Q

Safety Needs

A

Health and security (love)

23
Q

Self Actualization

A

achieving one’s full potential

24
Q

PSSP Hierarchy of Needs

A

Personal, Social, Safety, Physiological

25
Q

What are wants?

A

“Needs that are learned during a persons life due to factors such as culture

26
Q

What are demands?

A

Wants that are backed with purchasing power

27
Q

Strategic Marketing Process

A

Narrowing to best opportunities and developing a strategy

28
Q

Business setting analysis (internal environment)

A

Vision and mission, portfolio, financial analysis

29
Q

External Environment Analysis

A

outside the business and is beyond the control

30
Q

PESTEL (Political)

A

Government intervenes with the industry

31
Q

PESTEL (Economic)

A

Is the market growing or shrinking?

32
Q

PESTEL (SOCIAL)

A

Interests, demographics, lifestyle of the market

33
Q

PESTEL (Technological)

A

New technologies that are changing the business world

34
Q

PESTEL (ENVIRONMENTAL)

A

Weather, Climate change

35
Q

PESTEL (Legal)

A

Laws that are enforced, legal basis for consumer protection

36
Q

Porter’s 5 Forces

A

evaluating the strength and position of a business organization

37
Q

Competitive Rivalry

A

h&m, bershka, nike

38
Q

Bargaining power of suppliers

A

uniqueness of supplier’s products (24chicken, frankies)

39
Q

Bargaining power of buyers

A

magaling sila tumawad

40
Q

Threat of substitution

A

consumers finding a way of doing what you do

41
Q

the threat of new entrants

A

ability of other companies to enter the industry