Introduction to Management and Organizational System

Question 1

Attainment of organizational goals in an effective and efficient manner

Answer 1

MANAGEMENT

Question 2

the one who is planning, organizing, leading, and controlling organizational resources

Answer 2

Chief Medical Technologist

Question 3

means identifying goals for future organizational performance; deciding on the tasks and use of resources needed to attain them.

Answer 3

Planning

Question 4

where the organization wants to be in the future and how to get there

Answer 4

Managerial Planning

Question 5

assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization

Answer 5

Organizing

Question 6

influence to motivate employees to achieve
organizational goals

Answer 6

Leading

Question 7

creating a shared culture and values, communicating goals to employees throughout the organization, and infusing employees with the desire to perform at a high level.

Answer 7

Leading

Question 8

Section head

Answer 8

Leading

Question 9

monitoring employees’ activities, determining whether the organization is on target toward its goals, and making corrections as necessary

Answer 9

Controlling

Question 10

System Theory

Answer 10

Ludwig von Bertalanffy

Question 11

business is a system and is governed by the same laws and behaviors

Answer 11

System Theory (1901-1972)

Question 12

tendency for a system to run down and die

Answer 12

Entropy

Question 13

Working together, the parts can produce something greater than those same parts could produce on their own

Answer 13

Synergy

Question 14

The whole (your business) is built on subsystems, which themselves are built on yet more subsystems

Answer 14

Subsystem

Question 15

Relying on environment (supplier outside)

Answer 15

Open System

Question 16

Miner and Engineer Henri Fayol (1841-1925)

Answer 16

Principles of Administrative Management

Question 17

a top- down approach to examining a business

Answer 17

Principles of Administrative Management

Question 18

Father of Administrative Management

Answer 18

Miner and Engineer Henri Fayol (1841-1925)

Question 19

Process Theory

Answer 19

Principle of Administrative Management

Question 20

Bureaucratic Management

Answer 20

Max Weber

Question 21

Provide own materials (rare)

Answer 21

Close System

Question 22

Sociological approach ; revolve around the importance of structuring your business in a hierarchical manner with clear rules and roles.

Answer 22

Bureaucratic Management

Question 23

Scientific Management

Answer 23

Frederick Taylor (1856-1915)

Question 24

Scientific Management known as

Answer 24

Taylorism

Question 25

promotes standardization, specialization, assignment based on ability, and extensive training and supervision

Answer 25

Scientific Management

Question 26

laboratory manager hire credible for the work

Answer 26

Scientific Management

Question 27

attempts to find the optimal way to complete a given task, often at the expense of the employees’ humanity

Answer 27

Scientific Management

Question 28

Theories X and Y

Answer 28

Douglas McGregor (1906-1964)

Question 29

apathetic, authoritarian, micromanage

Answer 29

Theory X

Question 30

employees are self motivated

Answer 30

Theory Y

Question 31

Human Relations Theory

Answer 31

Elton Mayo (1880-1949)

Question 32

states that employees are more motivated by social factors — like personal attention or being part of a group

Answer 32

Eiton Mayo of Human Relations Theory

Question 33

idea that employees only have physical needs ; employees can satisfy these physical needs with money

Answer 33

Clinical Management

Question 34

economics of organizing workers

Answer 34

Classical management theory

Question 35

Contingency Management

Answer 35

Fred Fiedler (1950 and 1960)

Question 36

motivational incentives ; directly related to the traits the leader displayed in any given situation

Answer 36

Contingency management

Question 37

people are complex ; needs vary over time, and they possess a range of talents and skills that the business can develop through on-the-job training and other programs

Answer 37

Modern Management

Question 38

response to managerial efficiency, together experts from scientific disciplines to address staffing, materials, logistics, and systems issues

Answer 38

Quantitative Management

Question 39

3 branches of Quantitative Management

Answer 39

1. Management Sciences
2. Operations Management
3. MIS or Management Information System

Question 40

mathematical methods

Answer 40

Management Sciences

Question 41

change of products

Answer 41

Operations Management

Question 42

computers for storing records or data

Answer 42

Management Information System

Question 43

Succession of subsystems dependent with each other

Answer 43

Organizations as Learning System

Question 44

LABORATORY MANAGER

MANAGER’S ROLES AND ATTRIBUTES:

Answer 44

1. coordinate effective and efficient manner
2. customers value
3. achieve high performance by using resources in effective and efficient manner