Introduction to Management and Organizational System Flashcards
Attainment of organizational goals in an effective and efficient manner
MANAGEMENT
the one who is planning, organizing, leading, and controlling organizational resources
Chief Medical Technologist
means identifying goals for future organizational performance; deciding on the tasks and use of resources needed to attain them.
Planning
where the organization wants to be in the future and how to get there
Managerial Planning
assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization
Organizing
influence to motivate employees to achieve
organizational goals
Leading
creating a shared culture and values, communicating goals to employees throughout the organization, and infusing employees with the desire to perform at a high level.
Leading
Section head
Leading
monitoring employees’ activities, determining whether the organization is on target toward its goals, and making corrections as necessary
Controlling
System Theory
Ludwig von Bertalanffy
business is a system and is governed by the same laws and behaviors
System Theory (1901-1972)
tendency for a system to run down and die
Entropy
Working together, the parts can produce something greater than those same parts could produce on their own
Synergy
The whole (your business) is built on subsystems, which themselves are built on yet more subsystems
Subsystem
Relying on environment (supplier outside)
Open System
Miner and Engineer Henri Fayol (1841-1925)
Principles of Administrative Management
a top- down approach to examining a business
Principles of Administrative Management
Father of Administrative Management
Miner and Engineer Henri Fayol (1841-1925)
Process Theory
Principle of Administrative Management
Bureaucratic Management
Max Weber
Provide own materials (rare)
Close System
Sociological approach ; revolve around the importance of structuring your business in a hierarchical manner with clear rules and roles.
Bureaucratic Management
Scientific Management
Frederick Taylor (1856-1915)
Scientific Management known as
Taylorism
promotes standardization, specialization, assignment based on ability, and extensive training and supervision
Scientific Management
laboratory manager hire credible for the work
Scientific Management
attempts to find the optimal way to complete a given task, often at the expense of the employees’ humanity
Scientific Management
Theories X and Y
Douglas McGregor (1906-1964)
apathetic, authoritarian, micromanage
Theory X
employees are self motivated
Theory Y
Human Relations Theory
Elton Mayo (1880-1949)
states that employees are more motivated by social factors — like personal attention or being part of a group
Eiton Mayo of Human Relations Theory
idea that employees only have physical needs ; employees can satisfy these physical needs with money
Clinical Management
economics of organizing workers
Classical management theory
Contingency Management
Fred Fiedler (1950 and 1960)
motivational incentives ; directly related to the traits the leader displayed in any given situation
Contingency management
people are complex ; needs vary over time, and they possess a range of talents and skills that the business can develop through on-the-job training and other programs
Modern Management
response to managerial efficiency, together experts from scientific disciplines to address staffing, materials, logistics, and systems issues
Quantitative Management
3 branches of Quantitative Management
- Management Sciences
- Operations Management
- MIS or Management Information System
mathematical methods
Management Sciences
change of products
Operations Management
computers for storing records or data
Management Information System
Succession of subsystems dependent with each other
Organizations as Learning System
LABORATORY MANAGER
MANAGER’S ROLES AND ATTRIBUTES:
- coordinate effective and efficient manner
- customers value
- achieve high performance by using resources in effective and efficient manner
