Introduction to Management

Question 1

“Management is an art of getting things done through and with the people in formally organized groups” is defined by:

Answer 1

Harold Koontz

Question 2

“Management is an art of knowing what to do, when to do, and see that it is done in the best and cheapest way” is defined by:

Answer 2

Frederick Winslow Taylor

Question 3

“Management may be defined as the process by means of which the purpose and objectives of a particular human group are determined, clarified, and effectuated” is defined by:

Answer 3

Peter Ferdinand Drucker

Question 4

“Management is the ‘art of getting things done through people’” is defined by:

Answer 4

Mary Parker Follett

Question 5

What kind of environment does management create to people that work together?

Answer 5

Conducive environment

Question 6

Fill in the blanks:

A conducive environment enables people to perform their task 1.)_________ and 2.)_____________.

Answer 6

1. efficiently
2. effectively

Question 7

What is the main difference between effective and efficient? (answer in your own words)

Answer 7

Effective simply means doing the appropriate task, while efficient goes beyond the meaning of effective and does the task with the least cost and time.

Question 8

Fill in the blank:

Management is an interrelated series of ___________.

Answer 8

Functions

Question 9

Enumeration:

Management creates, operates, and directs purposive organization through:
1.
2.
3.

Answer 9

1. Systematic
2. Coordinated
3. Co-operated human efforts

Question 10

Enumeration:

Management as a process
1.
2.
3.

Answer 10

1. Social process
2. Integrating process
3. Continuous process

Question 11

Enumeration:

Features of management
1.
2.
3.
4.
5.

Answer 11

1. Goal-oriented
2. Integration of resources (human, physical, and financial resources)
3. Continuous
4. Pervasive
5. Group activity

Question 12

Enumerate the three levels of management, starting from the top of the pyramid.

Answer 12

1. Executive managers
2. Middle managers
3. First-line managers

Question 13

They are especially responsible for strategic direction.

Answer 13

Executive managers

Question 14

They are responsible for the entire organization.

Answer 14

Executive managers

Question 15

They are at the top of the hierarchy.

Answer 15

Executive managers

Question 16

They are responsible for major departments.

Answer 16

Middle managers

Question 17

They may supervise other lower-level managers.

Answer 17

Middle managers

Question 18

They supervise rank-and-file employees.

Answer 18

First-line managers

Question 19

They carry out day-to-day activities within departments.

Answer 19

First-line managers

Question 20

Enumerate the three types of managerial skills.

Answer 20

1. Technical skills
2. Human relations skills
3. Conceptual skills

Question 21

This is the ability to use the tools, procedures, and techniques of their special areas.

Answer 21

Technical skills

Question 22

They must know operations of the department of radiology ; they must maintain and coordinate all aspects of the department (computer system, in-service education, staff orientation and training, and equipment maintenance)

Answer 22

Chief radiologic technologist

Question 23

This is the ability to work with people and understand employee motivation and group processes

Answer 23

Human relations skills

Question 24

In this type of managerial skill, it allows the manager to become involved with and lead his/her group.

Answer 24

Human relations skills

Question 25

This is the ability to organize and analyze information in order to improve organizational performance

Answer 25

Conceptual skills

Question 26

This is the ability to see the organization as a whole and to understand how various parts fit together to work as an integrated unit.

Answer 26

Conceptual skills

Question 27

This managerial skill is the most required skill for executive managers

Answer 27

Conceptual skills

Question 28

This managerial skill is less required than the conceptual skills when it comes to executive managers

Answer 28

Technical skills

Question 29

First-line managers generally require more __________ skills and fewer conceptual skills.

Answer 29

Technical skills

Question 30

This managerial skill remain important for success at all three levels of the hierarchy.

Answer 30

Human relations skills

Question 31

What are the three roles of managers?

Answer 31

1. Decisional roles 2. Informational roles 3. Interpersonal roles

Question 32

Enumerate the four decisional roles of managers.

Answer 32

1. Entrepreneur 2. Disturbance handler 3. Resource allocator 4. Negotiator

Question 33

This decisional role is wherein a manager initiate projects that lead to improvements, delegate idea-generation responsibilities to others, and identify best ideas to act on.

Answer 33

Entrepreneur

Question 34

This decisional role is wherein a manager takes corrective action during conflicts and crises, and resolve disputes among subordinates

Answer 34

Disturbance handler

Question 35

This decisional role is wherein a manager decide who receives resources, manage schedules and budgets, and set priorities

Answer 35

Resource allocator

Question 36

This decisional role is wherein a manager represents a team, department, or organization regarding contracts, union negotiations, etc.

Answer 36

Negotiator

Question 37

Out of all the three main roles of a manager, this type of managerial role focuses on the managers' responsibility of making decisions on behalf of both the organization and the stakeholders with an interest in it.

Answer 37

Decisional roles

Question 38

TRUE OR FALSE: Nothing can match the speed and intuitive power of a well-trained manager's brain for information processing.

Answer 38

TRUE

Question 39

Out of all the three main roles of a manager, this type of managerial role is wherein managers are required to gather, collate, analyze, store, and disseminate many kinds of information.

Answer 39

Informational roles

Question 40

This informational role is wherein a manager seeks and receives information from a variety of sources (web, industry journals, reports, contacts).

Answer 40

Monitor

Question 41

This informational role is wherein a manager passes information on to others in the organization through memos, e-mails, phone calls, etc.

Answer 41

Disseminator

Question 42

This informational role is wherein a manager transmits information to people outside the organizations through speeches, interviews, and written communication

Answer 42

Spokesperson

Question 43

Out of all the three main roles of a manager, this type of managerial role emphasizes that relationships are the richest source of information for managers.

Answer 43

Interpersonal roles

Question 44

This is the richest source of information.

Answer 44

Relationships

Question 45

This interpersonal role is wherein a manager perform formal duties like greeting visitors, signing contracts, and other legal documents.

Answer 45

Figurehead

Question 46

This interpersonal role is wherein a manager motivates, trains, counsels, communicates, and directs subordinates.

Answer 46

Leader

Question 47

This interpersonal role is wherein a manager maintains and manage information links inside and outside the organization.

Answer 47

Liaison

Question 48

According to ___________, "There are four fundamental functions of management: planning, organizing, actuating, and controlling"

Answer 48

George and Jerry

Question 49

According to ___________, "to manage is to forecast, to plan, to organize, to command, and to control

Answer 49

Henry Fayol

Question 50

According to __________, they have given a keyword "POSDCORB" that entails the functions of management

Answer 50

Luther Gullick

Question 51

Completely enumerate the 7 keywords that Luther Gullick has mentioned.

Answer 51

Planning Organizing Staffing Directing Co-ordination Reporting Budgeting

Question 52

According to ___________, their given functions of management are the most widely used.

Answer 52

Koontz and O'Donnell

Question 53

What are the 5 functions of management given by Koontz and O'Donnell?

Answer 53

Planning Organizing Staffing Directing Controlling

Question 54

This is the basic function of management.

Answer 54

Planning

Question 55

__________ is deciding in advance--what to do, when to do, and how to do it (Koontz)

Answer 55

Planning

Question 56

This bridges the gap from where we are and where we want to be

Answer 56

Planning

Question 57

It is a systematic thinking about ways and means for accomplishment of predetermined goals

Answer 57

Planning

Question 58

This is the process of bringing together physical, financial, and human resources and developing productive relationship amongst them for achievement of organizational goals

Answer 58

Organizing

Question 59

"to __________ a business is to provide it with everything useful or its functioning"

Answer 59

Organize

Question 60

Enumeration: Organizing as a process involves: 1. 2. 3. 4. 5.

Answer 60

1. Identification of activities 2. Classification of groupings of activities 3. Assignment of duties 4. Delegation of authority & Creation of responsibility 5. Coordinating authority and responsibility relationships

Question 61

This is the function of manning the organization structure and keeping it manned.

Answer 61

Staffing

Question 62

What is the main purpose of staffing?

Answer 62

To put right man on right job

Question 63

This part of managerial function is wherein it actuates the organizational methods to work efficiently for achievement of organizational purposes

Answer 63

Directing

Question 64

This part of managerial function is that inert-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating subordinate for the achievement of organizational goals

Answer 64

Directing

Question 65

"This is the process of checking whether or not proper progress is being made towards the objectives and goals and acting if necessary, to correct any deviation"

Answer 65

Controlling

Question 66

"Controlling is the process of checking whether or not proper progress is being made towards the objectives and goals and acting if necessary, to correct any deviation" is stated by whom?

Answer 66

Theo Haimann

Question 67

"This is the measurement & correction of performance activities of subordinates in order to make sure that the enterprise objectives and plans desired to obtain them as being accomplished"

Answer 67

Controlling

Question 68

Enumerate the four steps of controlling:

Answer 68

1. Establishment of standard performance 2. Measurement of actual performance 3. Comparison of actual performance w/ the standards and finding out deviation if any 4. Corrective action