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[ALE] IT-RSC104 > Introduction to Management > Flashcards

Introduction to Management Flashcards

1
Q

“Management is an art of getting things done through and with the people in formally organized groups” is defined by:

A

Harold Koontz

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2
Q

“Management is an art of knowing what to do, when to do, and see that it is done in the best and cheapest way” is defined by:

A

Frederick Winslow Taylor

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3
Q

“Management may be defined as the process by means of which the purpose and objectives of a particular human group are determined, clarified, and effectuated” is defined by:

A

Peter Ferdinand Drucker

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4
Q

“Management is the ‘art of getting things done through people’” is defined by:

A

Mary Parker Follett

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5
Q

What kind of environment does management create to people that work together?

A

Conducive environment

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6
Q

Fill in the blanks:

A conducive environment enables people to perform their task 1.)_________ and 2.)_____________.

A
  1. efficiently
  2. effectively
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7
Q

What is the main difference between effective and efficient? (answer in your own words)

A

Effective simply means doing the appropriate task, while efficient goes beyond the meaning of effective and does the task with the least cost and time.

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8
Q

Fill in the blank:

Management is an interrelated series of ___________.

A

Functions

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9
Q

Enumeration:

Management creates, operates, and directs purposive organization through:
1.
2.
3.

A
  1. Systematic
  2. Coordinated
  3. Co-operated human efforts
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10
Q

Enumeration:

Management as a process
1.
2.
3.

A
  1. Social process
  2. Integrating process
  3. Continuous process
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11
Q

Enumeration:

Features of management
1.
2.
3.
4.
5.

A
  1. Goal-oriented
  2. Integration of resources (human, physical, and financial resources)
  3. Continuous
  4. Pervasive
  5. Group activity
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12
Q

Enumerate the three levels of management, starting from the top of the pyramid.

A
  1. Executive managers
  2. Middle managers
  3. First-line managers
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13
Q

They are especially responsible for strategic direction.

A

Executive managers

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14
Q

They are responsible for the entire organization.

A

Executive managers

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15
Q

They are at the top of the hierarchy.

A

Executive managers

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16
Q

They are responsible for major departments.

A

Middle managers

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17
Q

They may supervise other lower-level managers.

A

Middle managers

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18
Q

They supervise rank-and-file employees.

A

First-line managers

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19
Q

They carry out day-to-day activities within departments.

A

First-line managers

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20
Q

Enumerate the three types of managerial skills.

A
  1. Technical skills
  2. Human relations skills
  3. Conceptual skills
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21
Q

This is the ability to use the tools, procedures, and techniques of their special areas.

A

Technical skills

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22
Q

They must know operations of the department of radiology ; they must maintain and coordinate all aspects of the department (computer system, in-service education, staff orientation and training, and equipment maintenance)

A

Chief radiologic technologist

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23
Q

This is the ability to work with people and understand employee motivation and group processes

A

Human relations skills

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24
Q

In this type of managerial skill, it allows the manager to become involved with and lead his/her group.

A

Human relations skills

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25
Q

This is the ability to organize and analyze information in order to improve organizational performance

A

Conceptual skills

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26
Q

This is the ability to see the organization as a whole and to understand how various parts fit together to work as an integrated unit.

A

Conceptual skills

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27
Q

This managerial skill is the most required skill for executive managers

A

Conceptual skills

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28
Q

This managerial skill is less required than the conceptual skills when it comes to executive managers

A

Technical skills

29
Q

First-line managers generally require more __________ skills and fewer conceptual skills.

A

Technical skills

30
Q

This managerial skill remain important for success at all three levels of the hierarchy.

A

Human relations skills

31
Q

What are the three roles of managers?

A
  1. Decisional roles
  2. Informational roles
  3. Interpersonal roles
32
Q

Enumerate the four decisional roles of managers.

A
  1. Entrepreneur
  2. Disturbance handler
  3. Resource allocator
  4. Negotiator
33
Q

This decisional role is wherein a manager initiate projects that lead to improvements, delegate idea-generation responsibilities to others, and identify best ideas to act on.

A

Entrepreneur

34
Q

This decisional role is wherein a manager takes corrective action during conflicts and crises, and resolve disputes among subordinates

A

Disturbance handler

35
Q

This decisional role is wherein a manager decide who receives resources, manage schedules and budgets, and set priorities

A

Resource allocator

36
Q

This decisional role is wherein a manager represents a team, department, or organization regarding contracts, union negotiations, etc.

A

Negotiator

37
Q

Out of all the three main roles of a manager, this type of managerial role focuses on the managers’ responsibility of making decisions on behalf of both the organization and the stakeholders with an interest in it.

A

Decisional roles

38
Q

TRUE OR FALSE:

Nothing can match the speed and intuitive power of a well-trained manager’s brain for information processing.

A

TRUE

39
Q

Out of all the three main roles of a manager, this type of managerial role is wherein managers are required to gather, collate, analyze, store, and disseminate many kinds of information.

A

Informational roles

40
Q

This informational role is wherein a manager seeks and receives information from a variety of sources (web, industry journals, reports, contacts).

A

Monitor

41
Q

This informational role is wherein a manager passes information on to others in the organization through memos, e-mails, phone calls, etc.

A

Disseminator

42
Q

This informational role is wherein a manager transmits information to people outside the organizations through speeches, interviews, and written communication

A

Spokesperson

43
Q

Out of all the three main roles of a manager, this type of managerial role emphasizes that relationships are the richest source of information for managers.

A

Interpersonal roles

44
Q

This is the richest source of information.

A

Relationships

45
Q

This interpersonal role is wherein a manager perform formal duties like greeting visitors, signing contracts, and other legal documents.

A

Figurehead

46
Q

This interpersonal role is wherein a manager motivates, trains, counsels, communicates, and directs subordinates.

A

Leader

47
Q

This interpersonal role is wherein a manager maintains and manage information links inside and outside the organization.

A

Liaison

48
Q

According to ___________, “There are four fundamental functions of management: planning, organizing, actuating, and controlling”

A

George and Jerry

49
Q

According to ___________, “to manage is to forecast, to plan, to organize, to command, and to control

A

Henry Fayol

50
Q

According to __________, they have given a keyword “POSDCORB” that entails the functions of management

A

Luther Gullick

51
Q

Completely enumerate the 7 keywords that Luther Gullick has mentioned.

A

Planning
Organizing
Staffing
Directing
Co-ordination
Reporting
Budgeting

52
Q

According to ___________, their given functions of management are the most widely used.

A

Koontz and O’Donnell

53
Q

What are the 5 functions of management given by Koontz and O’Donnell?

A

Planning
Organizing
Staffing
Directing
Controlling

54
Q

This is the basic function of management.

A

Planning

55
Q

__________ is deciding in advance–what to do, when to do, and how to do it (Koontz)

A

Planning

56
Q

This bridges the gap from where we are and where we want to be

A

Planning

57
Q

It is a systematic thinking about ways and means for accomplishment of predetermined goals

A

Planning

58
Q

This is the process of bringing together physical, financial, and human resources and developing productive relationship amongst them for achievement of organizational goals

A

Organizing

59
Q

“to __________ a business is to provide it with everything useful or its functioning”

A

Organize

60
Q

Enumeration:

Organizing as a process involves:

  2. 3.
    4.
    5.
A
  1. Identification of activities
  2. Classification of groupings of activities
  3. Assignment of duties
  4. Delegation of authority & Creation of responsibility
  5. Coordinating authority and responsibility relationships
61
Q

This is the function of manning the organization structure and keeping it manned.

A

Staffing

62
Q

What is the main purpose of staffing?

A

To put right man on right job

63
Q

This part of managerial function is wherein it actuates the organizational methods to work efficiently for achievement of organizational purposes

A

Directing

64
Q

This part of managerial function is that inert-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating subordinate for the achievement of organizational goals

A

Directing

65
Q

“This is the process of checking whether or not proper progress is being made towards the objectives and goals and acting if necessary, to correct any deviation”

A

Controlling

66
Q

“Controlling is the process of checking whether or not proper progress is being made towards the objectives and goals and acting if necessary, to correct any deviation” is stated by whom?

A

Theo Haimann

67
Q

“This is the measurement & correction of performance activities of subordinates in order to make sure that the enterprise objectives and plans desired to obtain them as being accomplished”

A

Controlling

68
Q

Enumerate the four steps of controlling:

A
  1. Establishment of standard performance
  2. Measurement of actual performance
  3. Comparison of actual performance w/ the standards and finding out deviation if any
  4. Corrective action

[ALE] IT-RSC104 (2 decks)

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