Introduction to HRM Flashcards

1
Q

The basic functions of the management process include all of the following except..

A

OUTSOURCING

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2
Q

The person is responsible for accomplishing an organization’s goals by managing the efforts of the organization’s people.

A

MANAGER

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3
Q

Which function of the
management process
requires a manager to
establish goals and
standards and to develop
rules and procedures?

A

Planning

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4
Q

Consuela, a manager,
delegates the authority for
a project to Lee, her
subordinate. Consuela is
most likely involved in
which function of the
management process?

A

Organizing

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5
Q

When managers use metrics
to assess performance and
then develop strategies for
corrective action, they are
performing the ________
function of the management
process.

A

Controlling

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6
Q

In the management
process, which one of
the following is an
activity associated with
the leading function?

A

Motivating Subordinates

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7
Q

Personnel activities
associated with human
resource management
most likely include all of
the following EXCEPT

________.

A

Developing Customer Relationships

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8
Q

A line manager’s human
resource responsibilities
most likely include all of
the following EXCEPT

________.

A

Marketing new
products and
services

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9
Q

Yuki works at a position in his
organization where he
maintains contacts within the
local community and travels
to search for qualified job
applicants. Yuki’s position is
best described as ________.

A

Recruiter

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10
Q

Human resource managers
generally exert ________
within the human resources
department and ________
outside the human resources
department.

A

Line authority;
staff authority

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11
Q

Wilmer works in the HR
department and is in charge of
developing the plans for how
people are paid and how the
employee benefits program is run.
Wilmer is most likely holding the
position of ________.

A

Compensation
manager

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12
Q

An HR generalist at Wilson
Manufacturing has been assigned to the
sales department to provide HR
management assistance as needed.
Which of the following best describes
the structure of the HR services provided
at Wilson Manufacturing?

A

Embedded HR
teams

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13
Q

Which organization of the human
resource function involves
dedicated HR members that assist
top management in issues such as
developing the personnel aspects
of the company’s long-term
strategic plan?

A

Corporate HR
teams

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14
Q

What term refers to the
knowledge, skills, and
abilities of a firm’s
workers?

A

Human Capital

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15
Q

What is the term for
workforces like those at the
company Uber, where
freelancers and independent
contractors work when they
can, on what they want to
work on, and when the
company needs them?

A

On-demand workers

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16
Q

The recent trend where in some
occupations (such as high-tech)
unemployment rates are low,
while in others unemployment
rates are still very high and
recruiters in many companies can’t
find candidates, while in others
there’s a wealth of candidates is
called ________.

A

Unbalanced labor
force

17
Q

Which one of the
following best exemplifies
recent trends in
technology that are
affecting human resource
management?

A

The use of gaming
features to enhance
training and
performance appraisal

18
Q

Evidence-based human
resource management
relies on all of the
following types of
evidence EXCEPT

________.

A

Qualitative opinions

19
Q

In small organizations, line
managers frequently
handle all personnel
duties without the
assistance of a human
resource staff.

A

TRUE

20
Q

What are the two
distinct functions
carried out by
human resource
managers?

A

Line function and
staff function