Introduction to Hospital Medicine Flashcards
how did the importance of hospital medicine arise?
- grew out of the increasing complexity of patients requiring hospital care and the need for dedicated clinicians to oversee their management
- The hospitalist model supplanted the traditional method of caring for hospitalized patients
what is patient-centered care?
via Institute of Medicine
care that is respectful of and responsive to individual patient preferences, needs, and values, and ensuring that patient values guide all clinical decisions
differences between hospital/clinician-centric model vs patient centric model?
what are the 2 components of patient-centered care?
- patient experience
- patient engagement
what is patient experience?
The sum of all interactions that influence pt perceptions across a continuum of care and is measured by patient surveys.
For hospitals, the MC measurement method for pt satisfaction is ?
HCAHPS survey
Hospital Consumer Assessment of Healthcare Providers and Systems
what is value based purchasing?
Medicare reimbursements are tied, in part, to pt satisfaction portion of survey
what are the components of HCAHPS
- pain management
- communication with doctors
- communications about meds
- communication with nurses
- cleanliness and quietness and hospital environment
- responsiveness of hospital staff
- DC info
what is patient engagement?
Actions taken by individuals to obtain the greatest benefit from the health care services available to them.
- Occurs when pts feel empowered to move to a state of active participation and self-efficacy in managing their health.
- Engaged pts have better health outcomes, incur less costs, and enjoy greatest value (quality/cost) from health care system.
how can we improve patient engagement?
Customize care plan development by considering:
- Literacy Level
- Readiness to Learn
- Readiness to Change
- Learning Style
- Family Dynamics
what are the components for high-quality patient centered communication
- biopsychosocial perspective
- patient as a person
- sharing power and responsibility
- therapeutic alliance
- provider as a person
hgih-quality patient-centered communication can lead to what two outcomes?
- patient outcomes
- increased satisfaction
- decreased anxiety/pain
- improved decision making - familty outcomes
- increased satisfaction
- decreased anxiety and PTSD
- improved decision making
what are hospitalists?
physicians whose primary professional focus is the general medical care of hospitalized patients. Their activities include patient care, teaching, research, and leadership related to Hospital Medicine.
medical consultation is used when?
another provider is needed to provide optimal care for a patient
role of a consultant
give recommendations, not to become the primary provider