Introduction To Home Management Flashcards

1
Q

What does ‘Equal Authority and Responsibility’ mean in management?

A

Managers must be given authority commensurate with their responsibilities to accomplish tasks.

This principle ensures accountability and effective management.

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2
Q

Who emphasized the importance of Equal Authority and Responsibility?

A

Urwick emphasized that accountability without necessary authority leads to unsatisfactory outcomes.

This highlights the need for balance in management roles.

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3
Q

What is ‘Limited Span of Control’?

A

The number of subordinates directly reporting to a supervisor should be limited for effectiveness.

It ensures better supervision and satisfaction among workers.

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4
Q

According to Sir Hamilton, how many subordinates should a manager ideally supervise?

A

Between 3 and 6 subordinates.

This is based on the human brain’s capacity to effectively handle relationships.

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5
Q

What does the principle of ‘Delegation of routine matters of function’ state?

A

Decisions should be made at the lowest organizational level possible, delegating routine tasks to lower managers.

This empowers subordinates and reduces the workload of higher management.

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6
Q

What is the ‘exception principle’ according to Fredrick Taylor?

A

Managers should focus on exceptions to reduce workload and frustration.

This principle encourages efficient management by addressing only significant issues.

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7
Q

What are the main contributions of Henri Fayol to management principles?

A

He listed 14 principles of management in his book ‘The Administrative Principles of Management’.

These principles include Division of Work, Authority and Responsibility, and Unity of Command.

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8
Q

What does ‘Division of Work’ entail?

A

Employees should have specialized tasks to enhance efficiency and productivity.

This is crucial in nursing and healthcare settings.

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9
Q

What is meant by ‘Unity of Direction’ in management?

A

There should be one head and one plan for a group of activities with the same objectives.

This principle ensures coordinated efforts towards common goals.

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10
Q

What is the purpose of discipline in management?

A

To regulate employee behavior and encourage adherence to established standards.

Discipline includes measures like suspension, termination, and reprimands.

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11
Q

What are the management functions identified by Henri Fayol?

A

Planning, Organizing, Command, Co-ordination, Control.

These functions are foundational for effective management.

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12
Q

What does ‘Scalar Chain Principle’ refer to?

A

A clear, unbroken chain of authority and communication in an organization.

This facilitates effective decision-making and organizational communication.

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13
Q

Fill in the blank: According to Fayol, _______ is the obligation to use authority to ensure duties are performed.

A

Responsibility

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14
Q

True or False: Authority can be delegated, but power cannot.

A

True

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15
Q

What does ‘Espirit-de-Corps’ imply in management?

A

There is great strength in harmony and teamwork.

This principle emphasizes the importance of collaboration among employees.

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16
Q

What is ‘Budgeting’ in the context of management?

A

A plan for the future expressed in quantitative terms, used to control resources.

Budgets help in achieving organizational objectives.

17
Q

What are the six components of the management process represented by the acronym ‘POSDCORB’?

A

Planning, Organizing, Staffing, Directing, Co-ordinating, Reporting, Budgeting.

These components outline essential management tasks.

18
Q

Who is the author of the book ‘General and Industries Management’?

A

Henri Fayol

The book became popular in Western countries and is widely used by management theorists.

19
Q

List the five functions of management identified by Henri Fayol.

A
  • Planning
  • Organizing
  • Command
  • Co-ordination
  • Control

These functions are equivalent to his principles of management.

20
Q

What acronym did Luther Gulick use to describe the management process?

A

POSDCORB

Each letter represents a function of management.

21
Q

What does ‘P’ stand for in the acronym POSDCORB?

22
Q

What does ‘O’ stand for in the acronym POSDCORB?

A

Organizing

23
Q

What does ‘S’ stand for in the acronym POSDCORB?

24
Q

What does ‘D’ stand for in the acronym POSDCORB?

25
What does 'Co' stand for in the acronym POSDCORB?
Co-ordinating
26
What does 'R' stand for in the acronym POSDCORB?
Reporting
27
What does 'B' stand for in the acronym POSDCORB?
Budgeting
28
How many principles did Lyndall Urwick formulate?
29 principles ## Footnote Only 4 principles emerged as most representative of classical management.
29
List the 4 most representative principles of management according to Lyndall Urwick.
* Unity of command * Equal authority * Limited span of control * Delegation of routine matters or functions
30
What is the principle of Unity of Command?
Each participant or subordinate should receive orders from only one supervisor ## Footnote This principle is crucial for maintaining authority and discipline.
31
Who emphasized the principle of Unity of Command?
Henri Fayol ## Footnote Fayol believed that violating this principle undermines authority and discipline.
32
What contrasting theory did Frederick Taylor propose regarding Unity of Command?
Functional foremanship ## Footnote This theory suggested that a worker could report to multiple supervisors.
33
How many supervisors could an individual worker report to according to Taylor's functional foremanship?
Five supervisors
34
What was the main criticism of Taylor's functional foremanship by Fayol and Urwick?
They disagreed with the idea of an individual reporting to multiple supervisors.