introduction to e services Flashcards
what are e services
Any service that can be availed electronically is known as E-service.
what is national portal of India
In order to have a single window access to all the E-services being provided by the Indian government, National Portal of India has been created. The portal also has a section called ‘Know India’ that contains authentic information about the country such as places to visit and information on approved tour operators for different states, information on various topics such as power and energy, foreign affairs etc. Thus proving beneficial for foreign citizens, researchers and scholars. India.gov.in – this has beneficial sections for people living abroad, business persons, government employees, senior citizens.
explain Government Initiated E-services
Service provider in such cases will be a government/public agency and the public or citizens are the service receivers. The government realizes the power of technology and hence continuously works to provide E-services to the remotest area transparently and efficiently. In this endeavor, a number of E-services have been initiated.
explain passport seva
the Ministry of External Affairs has been successfully providing Passport services also popularly known as ‘Passport Seva’ online. The services include applying for passport services, renewal through an appointment etc., to ensure simple, efficient and transparent processes for delivery of passport and related services.
explain digilocker
A DigiLocker allow us to upload scanned copies of our documents so that we can access it anytime and anywhere. The uploaded copies can be electronically signed using the eSign facility. The digital documents in the DigitalLocker can be shared with organizations, hence carrying physical copies is not a necessity anymore.
benefits of digilocker
The benefits of Digilocker are:
full form of swayam
Study Web Access for Young Aspiring Minds
what is swayam
It is a programme that aims to ensure equity and quality in education. The programme hosts a number of resources that can be chosen as per the learning path. The learning path could include School, Certificate, Diploma, Undergraduate, Post graduate.
what is National Repository of Open Educational Resources (NROER)
NROER is a collaborative platform, which brings together everyone interested in school and teacher education. It is a repository of Open Education Resources licensed under Creative Commons license so that quality educational resources can be accessed by one and all.
what is UMANG (Unified Mobile Application for New-age Governance) app
It is a single window access to all Government initiated E-services ranging from Central to local Government bodies and other citizen centric services. UMANG intends to provide major services offered by the Central and State Government departments, Local bodies and other utility services from private organizations. It provides a unified approach where citizens can install one application to avail multiple government services.
what is National Digital Library of India (NDLI)
NDLI has been created with an objective to integrate several national and international digital libraries in one single web-portal. Educational materials are available for users ranging from primary to post-graduate levels. The repository hosts contents from multiple subject domains such as Technology, Science, Humanities, Agriculture and others. The items in the repository are available in more than 70 languages (refer Fig. 11.7).
what is Online Registration System (ORS)
It allows the user to book an appointment without visiting the hospital. To ensure efficient and effective data maintenance Aadhaar based online registration and appointment system is utilized. This requires the registration of mobile number with UIDAI (Unique Identification Authority of India) through Aadhaar. In case the mobile number is not registered then the patient’s name is used to fix appointment and a Unique Health Identification (UHID) number is issued. The highly reputed AIIMS hospital has been using the framework effectively.
what is Online Ticketing System
IRCTC (Indian Railways Catering and Tourism Corporation) provides the facility of booking, cancellation of rail tickets along with 24/7 contact center to help the customers with their tour bookings, train reservations, enquiry of availability of seats, and train timings (refer Fig. 11.9). It also provides the facility to track train along with E-catering. Adding to its services, it also allows the booking of air tickets through the URL air.irctc.co.in with different service providers. Their services can also be accessed using the mobile app.
List the educational institutions initiated E-services in the field of education.
The E- services provided by educational institutions can be broadly outlined as follows:
benefits of e services
- Greater Reach: The penetration of Internet and smartphones in the Indian household can allow a person from even the remotest village to access the e- services, thus allowing a greater reach.
