Introduction to E-commerce Flashcards

1
Q

What is the difference between e-commerce and e-business

A

E-commerce focuses more on the selling and transactions of products that happens externally using the internet. Mainly with customers.

  • The online use of the internet and mobile devices to conduct business transactions between individuals and organizations.

E-business focuses more on internal operations where it involves information systems under the control of the firm.

  • the digital enabling of transactions and processes within a firm involving information systems under the control of the firm
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2
Q

Internet

A

Worldwide network of computer networks built on common standards

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3
Q

World Wide Web

A

an information system running on internet infrastructure that provides access to billions of web pages

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4
Q

How would you measure the growth of the internet

A

By looking at the number of internet hosts wit domain names.

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5
Q

Mobile platform

A

Enables internet access from diverse mobile devices like smartphones, tablets, and lightweight laptops.

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6
Q

What are the major trends in ecommerce

A

Business, technology and society

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7
Q

Eight Unique Features of E-commerce Technology

A

Ubiquity, Global Reach, Universal Standards, Social technology, Personalization/Customization, Information density, Interactivity, Richness

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8
Q

Information Asymmetry

A

A disparity in relevant market information among parties in a transaction.

  • When one party has more knowledge than the other (knows more market information)
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9
Q

Marketplace

A

Physical place you visit in order to transact.

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10
Q

Ubiquity

A

A feature of e-commerce where it is available anywhere, at all times. - It liberates the market from being restricted to a physical space.

eg: shopping from desktop

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11
Q

Marketspace

A

“Marketplace” extended beyond traditional boundaries and removed from a temporal and geographic location

aka… online space

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12
Q

Benefits of Ubiquity

A

Reduced transaction costs to participate in the market.

Reduced cognitive energy because less mental effort is needed to complete a task. Easier to transact in a marketplace.

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13
Q

Global Reach

A

The technology reaches across national boundaries around the Earth.

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14
Q

Universal Standards

A

There is one set of technology standards, namely internet standards. Same technical standards across the globe.

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15
Q

Richness

A

Video, audio and text messages are possible

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16
Q

Interactivity

A

The technology works through interaction with the user

17
Q

Information Density

A

The technology reduces information costs and raises quality

18
Q

Personalization/Customization

A

The technology allows personalized messages to be delivered to individuals as well as to groups

19
Q

Social Technology

A

The technology supports content generation and social networking.

20
Q

Reach

A

The total number of users or customers an e-commerce business can obtain