Introduction to Business- Business Functions Flashcards
What is marketing?
Marketing refers to activities a company undertakes to promote the buying or selling of a product or service
What does marketing include?
Advertising, selling, and delivering products to consumers or other businesses.
What is production?
Creating goods and services for customers.
What is an operations management?
The business function responsible for managing the process of creation of goods and services.
What does operations management include?
It involves planning, organising, coordinating, and controlling all the resources needed to produce a company’s goods and services.
What is accounting and finance?
Manages the financial resources of the business and reports on the financial position & performance.
What is customer service?
It is the way a business looks after its customers.
What are sales and support services?
Sales support refers to a variety of functions that help your sales representatives focus on actually selling and closing deals.
