Introduction to Business Analysis and Technology

Question 1

What is business analysis

Answer 1

The set of tasks and techniques used to work as a liaison among stakeholdres in order to understand the structures policies and operations of an oerganisation and to reccomend solutions that enable the organisation tyo achieve its goals.

Question 2

Areas of business analysis

Answer 2

• Business strategy and objectives
• investigating situation
  -considering perspectives
  -analysing the problems
  -evaluating the options
  -Action plan and implementation

The orders of these steps may interchange.

Question 3

What is the role of business analysts ?

Answer 3

• investigate ideas and problems and formulates options for a way forward
• Ensure business changes coaling with business objectives and the strategies of an organisation

Question 4

What is a business analysts responsibilities

Answer 4

• Identify tactical options
  -Define the tactics
  -Support the implementation and operation of these tactics
  -redefine tactics after implementation

Question 5

What is strategy

Answer 5

Strategy is about how you get from where we are now to where we want to be, a journey plan. Strategies are ways of pursuing the vision whilst identifying and exploiting opportunitie, anticipating and responding to threats and changes.

Question 6

Strategy process

Answer 6

Formulate
Implement
review and control

Question 7

formulate stage

Answer 7

• analyse external environments
• Analyse internal competencies/ capabilities
• Evaluate oppurtunities
• Strategic oppurtunities
• Define short term objectives, targets and action plans

Question 8

implement stage

Answer 8

• Execute strategy
• Allocate resources
• workforce alignment
• communicate
• manage strategic change

Question 9

Review and control stage

Answer 9

• gather feedback
• revise strategy
• modify goals if required

Question 10

Swot analysis

Answer 10

Strengths - internal positive capabilities e.g financial resources and motivated staff
Weaknesses - internal negatives e.g out of date equipment and unskilled staff
oppurtunities - external factors present oppurtunities e.g development of technology to provide new service delivery channel
Threats - External factors that have potential to harm e.g technological development