Introduction to Business Flashcards

1
Q

What is an organisation?

A

A social arrangement for the controlled performance of collective goals, which has a boundary separating it from its environment

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2
Q

What are common characteristics between organisations?

A
  • Social Arrangement- individuals gathered together for a purpose
  • Collective Goals- working towards the organisations objectives
  • Controlled Performance- performance is measured and relevant action is taken
  • Boundary- organisation is distinct from its environment such as physical and social
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3
Q

What are the differences between organisations?

A
  • Owners- private or public?
  • Control- by owners or people working for them
  • Activity
  • Profit or not-for profit
  • Size
  • Legal Status
  • Access to Finance
  • Technology
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4
Q

What is the difference between a business and a not-for profit organisation

A

-Business primary objective is to make a profit to maximise owners wealth whereas organisations primary objective is to maximise benefits to beneficiaries
-Business owned by shareholder, sole trader or partnership where as NFP isn’t

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5
Q

Identify the primary and secondary stakeholders of a business

A
  • Primary stakeholders in a business are the shareholders (company) or owners
  • Have interest in the business and has responsibilities which puts them under pressure (management, lenders, customers, employees)
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6
Q

Why do managers of a business may not always make decisions that maximise the wealth of its owners?

A

a manager may have no personal interest in creating wealth beyond his or her accountability to the shareholders. A lack of competitive pressure in the market may provide little incentive to reduce costs and further increase profit.

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7
Q

give examples of objectives at each level of a hierarchy of objectives for a business

A
  • Profit satisficing- doing what isn’t the optimal solution but the quickest easiest and cheapest
  • Revenue maximisation
  • Multiple Objectives- balance a variety of needs & goals
  • Business constraints- decisions aren’t taken with the idea of wealth maximisation
    -ESG- treating people, connection to politics
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8
Q

What is the definition of mission?

A

The business ‘basic function in society’ expressed in terms of how it satisfies various stakeholders

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9
Q

what is the mission statement? and what elements should it contain

A

-the written communication of the mission to internal and external stakeholders
- purpose
- strategy
- policies
- values

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10
Q

what are objectives?

A

quantitative operational goals which should be SMART

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11
Q

What does sustainability mean?

A

The ability to meet the needs of the present without compromising the ability of future generations to meet their own needs

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12
Q

What is meant by a sustainable business?

A

One which offers products and services with equal emphasis on people,planet and profit

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13
Q

State the three types of sustainability and explain them

A
  • Social- involves meeting needs of a wider group of stakeholders and society as a whole. Fair treatment of employees
  • Environmental- not harming nature or biodiversity on the planet
  • Economical - remain profitable whilst also being social and environmental
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14
Q

How can the triple bottom line reporting be explained?

A

People, Planet and Profit
measures more than just the profit of the business. Made business pay more attention to the ethical standards of their suppliers

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15
Q

What are the effects of organisations on climate change

A

EFFECTS
- emission of greenhouse gases
- using non-sustainable materials
- use of fossil fuels
- transporting goods in petrol and diesel trucks
- sending waste to landfill sites

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16
Q

what are the impact on climate change in organisations

A
  • Extreme weather can lead to disruption to an organisations operation, damage to assets and safety to employees
  • Reputational damage. Loss of sales
17
Q

what is a business?

A

an organisation that is orientated towards making a profit for its owners, that can be regarded as a separate entity from its owners

18
Q

what three things are normally expected of a business by its suppliers as stakeholders?

A
  • fair terms of trade
  • prompt payment
  • continuity of custom
19
Q

state two other possible primary objectives other than profit wealth/maximisation

A
  • profit satisficing
  • revenue maximisation
  • multiple objectives
20
Q

what is a business mission

A

its basic function in society expressed in terms of how is satisfies its stakeholders