Introduction to Business Flashcards

1
Q

Name the characteristics of an organisation

A

Social arrangement
Collective goals
Controlled performance
Boundary

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2
Q

What is the difference between a business and an organisation

A

A business is profit orientated and an organisation is not-for-profit (NFP)

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3
Q

What is a stakeholder

A

Anyone who has anything to do with the business

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4
Q

What is the difference between a primary and secondary stakeholder

A

Primary stakeholder are shareholders or owners

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5
Q

What does a successful mission statement include

A

Purpose
Strategy
Policies
Values

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6
Q

Objectives should be SMART, what does SMART stand for?

A
Specific
Measurable
Achievable
Relevant
Timed
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