Introduction - One Small Step Flashcards
When people want to change, they usually turn first to the strategy of innovation which is akin to _______.
charging uphill
How is “innovation” defined by business schools?
A drastic process of change
The _______ of innovation are also a favorite strategy for personal change.
radical changes
Kaizen is an alternative to innovation. It is another path altogether, one that winds so gently up the hill that you hardly notice the climb. It is pleasant to negotiate and soft to tread. And all it requires is that you _______.
place one foot in front of the other
What did Lau Tzu say?
“A journey of a thousand miles must begin with the first step.”
What did the Training Within Industries (TWI) course manual urge supervisors to do instead of planning a whole new department layout or going after a big installation of new equipment?
Look for hundreds of small things you can improve. Look for improvements on existing jobs with your present equipment.
Suggestion boxes were positioned on factory floors so that line workers could suggest ways to improve productivity, and executives were obliged to treat each of these comments with _______.
great respect
Who said “When you improve a little each day, eventually big things occur. When you improve conditioning a little each day, eventually you have a big improvement in conditioning. Not tomorrow, not the next day, but eventually a big gain is made. Don’t look for the big, quick improvement. Seek the small improvement one day at a time. That’s the only way it happens—and when it happens, it lasts.”
John Wooden, one of the most successful coaches in the history of college basketball
What are the differences between Kaizen and Innovation as the two major strategies people use to create change?
Where innovation demands shocking and radical reform, all kaizen asks is that you take small, comfortable steps toward improvement.
What did Julie do get the ball rolling and eventually eagerly take on full aerobics workouts?
March in front of the TV for 1 minute
Low-key change helps the human mind circumnavigate the _______ that blocks _______.
- fear
2. success and creativity
The kaizen approach is a highly effective method of building _______ in the brain.
new neural connections
